1. Identify the key features of the five eras of public service in the United States. 2. Explain both the positive and negative aspects of the patronage system for criminal justice hiring. 3. Identify and explain the seven key civil service reforms exemplified in the Pendleton Act. 4. (Three Points) From the Dresang text, use 2-3 sentences to describe each step in the selection process. Point out the key thing(s) to keep in mind for each. 5. Review the Sanders article reverenced in this module under “Required Reading.” What does Sanders say is the relationship between the Big Five personality factors and police job performance?