Community services

Activity 1 Explain how you, as a support worker in a community services organisation, should respond in line with work role and organisation policies and procedures, to a potential instance of behaviours of concern of a client with dementia trying to break through a locked screen door by kicking it repeatedly. (150 words) Activity 2 You are a staff member at an aged care home and you have been asked to plan responses to the behaviour of a client with dementia to whom you have just been assigned. Suggest four ways to maximise the availability of other appropriate staff and resources. Activity 3 1. Explain health and safety legislation and identify three ways to reduce the risk of harm to employees working with potentially aggressive clients. 2. Suggest eight ways a worker might give priority to their own safety and the safety of others when responding to behaviours of concern. 3. When and how might self-defence be legally used by a worker against a client displaying behaviours of concern? (50 words) 4. Why should security equipment be monitored and maintained? (50 words)

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