SITXHRM002 Assignment 1 Version 2 Page 1 of 4
©copyright Academia International 2014
SITXHRM002 ROSTER STAFF
| STUDENT FULL NAME: STUDENT ID: CLASS: TEACHER: |
______________________________________________ ______________________________________________ ______________________________________________ ____________________________________________ |
ASSIGNMENT 1
Assignment 1: Roster Scenario
Use the Hospitality Industry (General) Award and Fair Work Australia as a guideline for payment and
conditions; write a roster for a one off function.
The function is for a Birthday Party with 280 guests. You will be serving three courses plus the cake and
doing drink service to the tables as well as from the bar before and after the formal dinner, allow one front
of house for every 25 guests and five back of house, three chefs (1 Head,1 Sous,1 Cook) and two kitchen
hands.
The guests are to start arriving at five o’clock and will sit down to dinner at six o’clock. Roster must include
also basic preparation done the day before in the central kitchen. As well the room will be set up during the
day. It can’t be done any earlier as a function was in that room the day before. There is another function in
the room the next day so the room has to be completely pulled down that night. The function is costing
$120.00 per head and the wage percentage allowed is 25%.
Students are to write a roster for both front and back of house that meet the wages budgets and which
provide a level of staffing sufficient to ensure the delivery of high quality customer service.
SITXHRM002 Assignment 1 Version 2 Page 2 of 4
©copyright Academia International 2014
Report
Students are required to research 3 different roster software available in Australia that could be used to
publish the roster created on Part 1. Include the main differences between the softwares that have been
researched and identify how each software can be used to communicate your roster. Students to explain
how the roster they have produced meet legal and award requirements and high quality customer service .
In addition to this students must explain the importance of maintaing staff records and completing
timesheets accurately and within designated timelines. All information must be referenced.
SITXHRM002 Assignment 1 Version 2 Page 3 of 4
©copyright Academia International 2014
| ASSIGNMENT 1 MARKING CRITERIA SITXHRM002 ROSTER STAFF |
Not Attempted | Not Satisfactory | Satisfactory | Excellent | COMMENTS |
| 0 | 1 | 2 | 3 | ||
| Roster Front of House – Roster is presented in correct format that ensures clarity of information |
|||||
| Staff are used effectively with multi-tasking where appropriate | |||||
| Roster correctly reflects staffs level within the award according to tasks required to be completed |
|||||
| Roster correctly reflects wages of all non-permanent staff | |||||
| Roster reflects effective mix of staff to meet operational requirements and set rule of no. pax=1 staff |
|||||
| Roster developed with clear times and dates to be effective as a communication tool |
|||||
| Roster reflects opening and closing times of venue taking into account any preparation or clean up |
|||||
| Labour costs are taken into account an accurately worked out for use in overall budgets with clear working out |
|||||
| Roster reflects busier periods for business in order to maximise operational efficiency and customer service standards |
|||||
| Clear signs of Award rates being resourced and used with clear referencing |
|||||
| Roster Back of House – Roster is presented in correct format that ensures clarity of information |
|||||
| Staff are used effectively with multi-tasking where appropriate | |||||
| Roster correctly reflects staffs level within the award according to tasks required to be completed |
|||||
| Roster correctly reflects wages of all non-permanent staff | |||||
| Roster reflects effective mix of staff to meet operational requirements and set rule of no. pox=1 staff |
|||||
| Roster developed with clear times and dates to be effective as a communication tool |
|||||
| Roster reflects opening and closing times of venue taking into account any preparation or clean up |
|||||
| Labour costs are taken into account an accurately worked out for use in overall budgets with clear working out |
|||||
| Roster reflects busier periods for business in order to maximise operational efficiency and customer service standards |
|||||
| Clear signs of Award rates being resourced and used | |||||
| Report – 3 samples of software provided including its main differences |
|||||
| Communiticating roster with staff |
SITXHRM002 Assignment 1 Version 2 Page 4 of 4
©copyright Academia International 2014
| Maintaining high level of customer service |
| References to legal and award requirements |
| Maintaining staff records and completing timesheets accurately |
| Total Marks out of 75 |
Trainer’s Signature __________________________________ Date ___ / ___ / ___