- Use the module content to shape and plan your portfolio content.The following review of lectures should help Session 1 Where does the impetus for organisational change come from?
- External forces for change
- originate outside the organisation.
- Internal forces for change originate inside the organisation.
- External forces Globalization+Wider markets-Threats from competition Technological change+New products, improved processes & operations-Competitive threat if you don’t keep up.Changes in demography -size & structure of the population+Wider pool of employees, more customers-Market smaller, scarcity of workers/talent Government legislation & regulation+Happier workforce -less discrimination, more gender equality; safer products-Higher costs (health/safety, environmental compliance, shorter working hours, increased product cost)Economics+Boom -wider markets, take-over/merger opportunities-Bust -narrower markets, increased competition
- Internal forces -examples
- Changes in employees, expectations, motivation & behaviour
- Employees not motivated or dissatisfied with their jobs
- Affects their performance & performance of the business & its profitability
- Need to resolve e.g. bonuses, time off, better conditions
- Successful innovation
- May require changes in production & marketing approaches
- New product/market strategies
- Innovation
- Outsourcing
- Downsizing
- Falling productivity
- Change, creativity & innovation Organizational Change Movement from present to future state, sometimes planned & managed, sometimes unplanned & unforeseen Benefits Without change, organization might simply fail to adapt, & cease to exist Creativity Process through which new & useful ideas are generated Benefits Facilitates responding to market pressures & becoming more responsive to customer needs Innovation Using ideas in solving problems, developing processes & improving how we do things in creating new products, services & organizations Benefits Helps profitable ways & meet challenges in cost-effective &/or profitable ways
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