1. Section 17.5 lists the following typical causes for defects that should be treated by CAPA: (1) lack of adherence to work instructions and procedures, (2) insufficient knowledge, (3) extreme time and/or budget pressures due to unrealistic estimates, and (4) lack of sufficient experience with new development tools. Section 17.6 presents five possible approaches to their solution. Examine the feasibility of applying each of the five directions to each typical cause of defects.
2. One of the tasks of an SCM is to supply information about sites where a given
software configuration version is installed (Table 18.2).
Explain potential uses for this type of information and its contribution to software
quality.