As noted in this week’s textbook chapter, employees are happier when they received regular feedback (Carpenter, Bauer, & Erdogan, 2010, p.97). Feedback takes many forms, but one of the most obvious types is feedback on performance. Managers must be able to give employees feedback on w hat they are doing well, and areas where an employee needs to improve. Think about times in your career when you have received feedback, and write a response that includes the following:
- Share an example of a time when you received effective feedback that helped you improve your performance. What made that feedback helpful?
- Share an example of a time when you received feedback that was not helpful. What made that feedback ineffective?
- Using your two examples, what can you conclude about the characteristics of effective feedback? If you were a manager, how could you use these lessons to improve the feedback you gave?
Be sure that your Learning Journal entry is a minimum of 500 words.