Assessment task 3: Operations application report

DESCRIPTION

The aim of this assessment task is to test all aspects of your knowledge of operations management, particularly to build on the application of concepts to practice in assessment tasks one and two.

Instructions:

The assessment task is about a major retail organization in Singapore. For this analysis, you are to select only one organization among NTUC FairPrice Singapore (grocery retailer), Harvey Norman Singapore (electronics and assorted products retailer), Watsons Singapore (healthcare retailer), or Challenger Singapore (IT retailer). Critically analyze the organization’s operations including its supply and value chain activities.

Prepare a report that addresses the following requirements:

1. Briefly describes the organization;

2. Describes how the organization has applied various operations management concepts in its operations;

3. Describes the supply chain risks relevant to the organization and potential causes of failure;

4. Describes the organization’s major supply and value chain activities, issues, and innovations used by the organization to improve its operational efficiency and effectiveness;

5. Discusses and recommends changes to the organization’s operations to improve its operational efficiency and effectiveness.

2.0 Operations and Supply Chain Analysis

In this section, address the following assessment requirements:

• Describes how the organization has applied various operations management concepts in its operations;
• Describes the supply chain risks relevant to the organization and potential causes of failure;
• Describes the organization’s major supply and value chain activities, issues, and innovations used by the organization to improve its operational efficiency and effectiveness