Enterprise Resource Management Case Study – Due on Week 6
Read the ‘Successfully Navigating the Turbulent Skies of a Large-Scale ERP Implementation’ case study, which examines how enterprise resource planning (ERP) systems introduce changes on a larger scale than most other systems. They link various components of the organization and modify its structure by deploying standardized processes and data models, which can lead to higher efficiency and significant cost savings. This case shows the adjustment dynamic between an ERP system and the other components of the organization. The project is a very large one, involving an investment of several hundred million dollars. The results are impressive. Bombardier implemented new processes through the use of the system, changed the roles of its employees, created a different way of looking at the organization and its activities and established new value indicators that helped crystallized the new behaviours.
Submit a 2 -4 page write up that answers the following questions.
- What were some of the Supply Chain issues that Bombardier was facing and how was the ERP system expected to help with these issues?
- Discuss the importance of organizational alignment to recognize the full benefits of technology.
- In the post-mortemof the first phase, how were the new processes defined to ensure a global vision?
- What were the good points and the points needing improvement in the evaluation of the second roll-out?