Task 3.1 Case Study
You are implementing the strategic plan.
Assume that the following occurred (contextualise the scenarios based on your strategic plan when required):
At 50% implementation timeline
A A new direct competitor runs a very successful marketing campaign and charges 10% less than your current prices.
This could erode your market share by 5% in the next 12 months.
B Covid 19 happens.
At 75% implementation timeline
C You are finding it difficult to fill critical operational positions in the company. Your pay rate aligns with the market rate, but not many people apply for job vacancies.
D One of the highest risks that you have identified occurs.
Specify the risk from your risk evaluation in your strategic plan:
<Add the risk>
Address the following:
1. Outline what monitoring activities were implemented to identify the issues outlined in the scenarios above.
Additionally, list the performance indicators that helped to identify the issues.
Scenario Monitoring activities
A
B
C
D
2. Address the following:
• Describe how each scenario impacts the realisation of the strategic plan.
• Outline how each scenario is addressed/managed.
Scenario Impact
(30-50 words) How the scenario is managed
(30-50 words)
50% Timeline
A
B
75% Timeline
C
D
3. Determine the changes/refinements that will be made to the strategic plan based on the scenarios.
Changes @ 50% timeline Changes @ 75% timelines
Strategic plan
4. Based on the scenario’s impact on the strategic plan, evaluate the achievements of the strategic plan at the end of implementation (target Vs actual).
Strategic goal Objectives KPIs Target Vs Actual
Example:
Become a market leader in quality international education. Increase yearly enrolment for domestic students in all courses offered by the college. 25% increase in the first years International student market was severely affected by COVID-19 and.
The organisation had to switch to online education and focus on the domestic market.
Did achieve 25% increase in the first year but then only an additional 10% increase in enrolments was achieved within the three years.
The budget was adjusted to allow for the development of online courses.
Enrolment increase is forecasted post-COVID-19.
70% increase within three years
Participate in and be recognised in annual education award events. Apply for three education awards/year
Win one award/year
5. Develop a lessons learned report.
a) Consider the feedback below and the scenarios that occurred.
Feedback:
• Lack of project management knowledge across the organisation.
• Resistance to change from staff as they did not fully understand the reason/need for change.
• Delays in updating appropriate documents to align with changes.
• The marketing department failed to provide updated reports to the Board of Directors by due dates.
• Inconsistent communication approach across the organisation.
• The organisation showed resilience during challenging times.
b) Schedule a time with the trainer and assessor in week 5 of class. Meet with a classmate who will play the role of a pertinent stakeholder in the organisation.
This is a Role-Play
During the meeting (15 minutes):
• Illustrate how you managed the scenarios described in Task 3.1
• Review the target VS actual report
• Gather feedback on the effectiveness of the plan
• Ask for inputs into the lessons learned report (Template1)
The trainer and assessor will validate the meeting in the marking sheet and provide some feedback.
If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to conduct the feedback session.
c) Develop a lessons learned report (Template 1), informed by your work in Task 3.1.5a and 3.1.5b.
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