Examine the key external influences that impact business environments.
Discuss organizational goals and why it is important for organizations to plan.
Discuss the products and/or services the organization delivers, including who the main customers are.
Review the range of technology available within the people profession, including how it can be utilized to improve working practices and collaboration.
Define workplace culture in organizational settings and the importance of fostering positive approaches towards it.
Explain how organizations are whole systems, and how work and actions as a people professional could impact elsewhere in the organization.
Explain the importance of planning and managing change within the workplace.
Consider the importance and role that people professionals play in change.
Discuss how change can impact people in different ways.
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