For this assessment, you will develop an 8–14 slide PowerPoint presentation with thorough
speaker’s notes designed for a hypothetical in-service session related to the improvement plan
you developed in Assessment 2.
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Introduction
As a practicing professional, you are likely to present educational in-services or training to staff
pertaining to quality improvement (QI) measures of safety improvement interventions. Such in-
services and training sessions should be presented in a creative and innovative manner to hold
the audience’s attention and promote knowledge acquisition and skill application that changes
practice for the better. The teaching sessions may include a presentation, audience participation
via simulation or other interactive strategy, audiovisual media, and participant learning
evaluation.
The use of in-services and/or training sessions has positive implications for nursing practice by
increasing staff confidence when providing care to specific patient populations. It also allows for
a safe and nonthreatening environment where staff nurses can practice their skills prior to a real
patient event. Participation in learning sessions fosters a team approach, collaboration, patient
safety, and greater patient satisfaction rates in the health care environment (Patel & Wright,
2018).
As you prepare to complete the assessment, consider the impact of in-service training on patient
outcomes as well as practice outcomes for staff nurses. Be sure to support your thoughts on the
effectiveness of educating and training staff to increase the quality of care provided to patients
by examining the literature and established best practices.
You are encouraged to explore the AONE Nurse Executive Competencies Review activity before
you develop the Improvement Plan In-Service Presentation. This activity will help you review
your understanding of the AONE Nurse Executive Competencies—especially those related to
competencies relevant to developing an effective training session and presentation. This is for
your own practice and self-assessment, and demonstrates your engagement in the course.
Reference
Patel, S., & Wright, M. (2018). Development of interprofessional simulation in nursing
education to improve teamwork and collaboration in maternal child nursing. Journal of
Obstetric, Gynecologic & Neonatal Nursing, 47(3), s16–s17.
Professional Context

As a baccalaureate-prepared nurse, you will often find yourself in a position to lead and educate
other nurses. This colleague-to-colleague education can take many forms, from mentoring to
informal explanations on best practices to formal in-service training. In-services are an effective
way to train a large group. Preparing to run an in-service may be daunting, as the facilitator must
develop his or her message around the topic while designing activities to help the target audience
learn and practice. By improving understanding and competence around designing and delivering
in-service training, a BSN practitioner can demonstrate leadership and prove him- or herself a
valuable resource to others.
Scenario
For this assessment, build on the work that you have done in your first two assessments and
create an agenda and PowerPoint of an educational in-service session that would help a specific
staff audience learn, provide feedback, and understand their roles and practice new skills related
to the safety improvement plan you created.
Instructions
The final deliverable for this assessment will be a PowerPoint presentation with detailed
presenter’s notes representing the material you would deliver at an in-service session to raise
awareness of your chosen safety improvement initiative focusing on a specific patient safety
issue and to explain the need for such an initiative. Additionally, you must educate the audience
as to their role and importance to the success of the initiative. This includes providing examples
and practice opportunities to test out new ideas or practices related to the safety improvement
initiative.
Be sure that your presentation addresses the following, which corresponds to the grading criteria
in the scoring guide. Please study the scoring guide carefully so you understand what is needed
for a distinguished score.

 Describe the purpose and goals of an in-service session
focusing on a specific patient safety issue.
 Explain the need for and process to improve safety outcomes
related to a specific patient safety issue.
 Explain to the audience their role and importance of making
the improvement plan successful.
 Create resources or activities to encourage skill development
and process understanding related to a safety improvement
initiative.
 Communicate with nurses in a respectful and informative way
that clearly presents expectations and solicits feedback on
communication strategies for future improvement.
There are various ways to structure an in-service session; below is just one example:

 Part 1: Agenda and Outcomes.

o Explain to your audience what they are going to learn or
do, and what they are expected to take away.
 Part 2: Safety Improvement Plan.
o Give an overview of the current problem focusing on a
specific patient safety issue, the proposed plan, and what
the improvement plan is trying to address.
o Explain why it is important for the organization to address
the current situation.
 Part 3: Audience’s Role and Importance.
o Discuss how the staff audience will be expected to help
implement and drive the improvement plan.
o Explain why they are critical to the success of the
improvement plan focusing on a specific patient safety
issue.
o Describe how their work could benefit from embracing
their role in the plan.
 Part 4: New Process and Skills Practice.
o Explain new processes or skills.
o Develop an activity that allows the staff audience to
practice and ask questions about these new processes and
skills.
o In the notes section of your PowerPoint, brainstorm
potential responses to likely questions or concerns.
 Part 5: Soliciting Feedback.
o Describe how you would solicit feedback from the
audience on the improvement plan and the in-service.
o Explain how you might integrate this feedback for future
improvements.
Remember to account for activity and discussion time.
For tips on developing PowerPoint presentations, refer to:

 Capella University Library: PowerPoint Presentations.
 Guidelines for Effective PowerPoint Presentations [PPTX].

Additional Requirements

 Presentation length: There is no required length; use just
enough slides to address all the necessary elements. Remember
to use short, concise bullet points on the slides and expand on
your points in the presenter’s notes. If you use 2 or 3 slides to
address each of the parts in the above example, your
presentation would be at least 10 slides and no more than 15
slides (not including the title, conclusion, or references slides).

 Speaker notes: Speaker notes (located under each slide)
should reflect what you would actually say if you were
delivering the presentation to an audience. This presentation
does NOT require audio or a transcript. Another presenter
would be able to use the presentation by following the
speaker’s notes.
 APA format: Use APA formatting for in-text citations.
Include an APA-formatted reference slide at the end of your
presentation.
 Number of references: Cite a minimum of 3 sources of
scholarly or professional evidence to support your assertions.
Resources should be no more than 5 years old.

Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the course
competencies through the following assessment scoring guide criteria:

 Competency 1: Analyze the elements of a successful quality
improvement initiative.
o Explain the need for and process to improve safety
outcomes related to a specific patient safety issue.
o Create resources or activities to encourage skill
development and process understanding related to a safety
improvement initiative.
 Competency 4: Explain the nurse’s role in coordinating care to
enhance quality and reduce costs.
o Describe the purpose and goals of an in-service session
focusing on a specific patient safety issue.
o Explain to the audience their role and importance of
making the improvement plan successful.
 Competency 5: Apply professional, scholarly, evidence-based
strategies to communicate in a manner that supports safe and
effective patient care.
o Slides are easy to read and error free. Detailed speaker
notes are provided. Speaker notes are clear, organized, and
professionally presented.
o Organize content with clear purpose or goals and with
relevant and evidence-based sources (published within 5
years).

Scoring Guide
Use the scoring guide to understand how your assessment will be evaluated.