MHA FPX 5016 Assessment 3 Stakeholder Communication in Health Information Systems

Name

Capella university

MHA-FPX 5016 Introduction to Health Information Systems

Prof. Name

Date

Stakeholder Communication in Health Information Systems

Introduction

Upon reviewing the current electronic health records (EHR) system at Vila Health’s Independence Medical Center, it was identified that the system lacked interoperability, user-friendliness, and compliance with meaningful use guidelines. As the Quality Assurance Manager, it was recommended to implement a new EHR training system and enhance data liquidity to improve operational efficiency. This paper will delve into the recommendations, their timelines, their impact on stakeholders, and the associated value statements.

Relevant Stakeholders

Several stakeholders will be affected by the proposed changes in the EHR system. Primary among these are the clinicians, whose frontline role in delivering clinical services necessitates access to accurate and timely reports. Office staff in clinical services, responsible for tasks like billing and supply ordering, also constitute an important stakeholder group. Additionally, clinical services managers, focused on reducing readmission rates and boosting revenue, play a crucial role in the system’s effectiveness.

Recommendations and Timeline

The recommendations at Villa Health were rooted in the necessity for a compliant system that caters to the needs of EHR users. The existing system’s failures in communication with other systems, real-time patient file updates, and effective claims processing underscored the urgency for change. The proposed solution involves implementing a new EHR system prioritizing data liquidity. The implementation timeline, spanning 6-8 months, encompasses stages such as system evaluation, defining organizational needs, staff training, and testing to ensure functionality.

Challenges in implementation include cost implications, staff resistance, and data migration complexities. Overcoming these challenges will require meticulous planning, effective communication, and comprehensive training.

MHA FPX 5016 Assessment 3 Stakeholder Communication in Health Information Systems

Impact on Relevant Stakeholders

An analysis of stakeholders’ value statements, recommendations, and implementation impact highlights the benefits of the new EHR system. Enhanced efficiency, reduced administrative burden, interoperability, and decreased errors in billing and coding emerge as key value propositions for stakeholders.

Best Practices to Overcome Barriers

To mitigate resistance and ensure successful implementation, a detailed strategic plan assigning roles and responsibilities is essential. Adhering to the timeline, effective communication, and comprehensive staff training are crucial. Emphasizing the system’s benefits for patient care and workflow efficiency can bolster staff buy-in.

Value Statement

Stakeholders’ value statements emphasize workflow enhancements for greater efficiency, interoperability improvements, error reduction in billing and coding, and streamlined patient record management.

References

Aguirre, R. R., Suarez, O., Fuentes, M., & Sánchez-González, M. A. (2019). Electronic Health Record Implementation: A Review of Resources and Tools. Cureus, 11(9), e5649. https://doi.org/10.7759/cureus.5649

Health IT. (2019, April 15). How should I train my staff? https://www.healthit.gov/faq/how-should-i-train-my-staff

Sinhasane, S. (2019, May 24). Top 10 EHR Implementation Challenges and How to Overcome Them. Mobisoft Info Tech. https://mobisoftinfotech.com/resources/blog/top-10-ehr-implementation-challenges-and-how-to-overcome-them/