In this assignment, you will work in a team together with three of your peers to identify a business or organisation that at least one member of the team has a close interaction with. This might be as customer, an employee

Assignment details

In this assignment, you will work in a team together with three of your peers to identify a business or organisation that at least one member of the team has a close interaction with. This might be as customer, an employee or a committee member. Your task is to identify, model and enhance one of its business processes, while considering the context in which the business operates and the impact of any changes.

 Step 1: Form teams

Get organised into a team of three or four. You will be asked to form into teams of three or four in be working For this assignment, you will have the option to complete a Team Charter within this discussion activity.

Step 2: Identify a business or organisation

As a team, identify a business or organisation that at least one team member has a close interaction with, e.g. as a customer, an employee, or a committee member.

Step 3: Identify a specific business process

In your team, identify a specific process that is core to the business, e.g. a transaction, an analytical activity, a supply chain process, a customer management process, an IT help request etc. It is best if you have beendirectly involved with the process.

Step 4: Examine the business context and process

In your team, answer the following questions, using the identified weeks as a guide:

1. Business: Why does the business exist? What does it do? Why? How core is digital technology to the business? Is it central to strategy, to operations, both or neither? (Week 1, 2)
2. Tech sector: How does the business relate to the tech sector, i.e. is it part of the tech sector? If so, which part? If not, does it just use services from the tech sector? (Week 4)
3. Process: What process are you focusing on? How would you categorise it, and what part of the business does it relate to? (Week 3)
4. Model: Model the process using a 'swim lane' model: Who are the main actors and/or roles involved? What are the tasks and/or decisions involved? How do they flow? 
5. Data: What data is the process reliant on, i.e. core entities and attributes? (Week 7)
6. Technology: What technology, e.g. networks, hardware, software, cloud, are required to enable the process? Create a simple architecture diagram (Week 5, 6)
7. External service technology providers: Are external service technology providers used in the process, e.g. ERP, web services, outsourcing, offshoring? If so, who are they? If not, should they be? (Week 4, 5,
8. Improvement opportunity: Based on your experience with the process, identify an improvement opportunity. Adjust your process model, annotate it, and explain any new data and technology requirements (Week 3, 5, 6)
9. Systems development method: What systems development method would you suggest in order to implement the change? Why? (Week 8)
10. Value, benefits and cyber security concerns: What value and benefits would the updated process deliver? What about concerns? Does your new approach open up any potential cybercrime, privacy, and security concerns? (Week 9, 11)

How can our team ensure we collaborate effectively when working remotely on this assignment?'

How can we divide tasks to align with each team member’sstrengths and the marking rubric for Assignment 3?'

What are some tools or techniques for rehearsing and recording a polished team presentation?'

Report structure

Compile your answers in a slide deck, e.g. MS Powerpoint or Adobe Suite. The answer to each question should be presented on a single slide. The slide deck should therefore consist of 1 x cover slide, and 10 x content slides. You may use the notes section in the slide deck to provide supplementary information.

Presentation recording: In addition, your team should also make a 10-minute recording of the presentation, e.g. MS Powerpoint (narrated Powerpoint slides), Zoom recording, Adobe or a video link to platforms such as YouTube. Please note: As this is marked as a team, it is a requirement of the assignment that all team members be part of the video presentation. Submission requirements

Assessment declaration

All students must agree to the following declaration when submitting assignment items.

Declaration and Statement of Authorship

1. I have not impersonated, or allowed myself to be impersonated by any person for the purposes of this assignment.
2. This assignment is my/our original work and no part of it has been copied from any other source except where due acknowledgement is made.
3. No part of this assignment has been written for me by any other person except where such collaboration has been authorised by the lecturer/teacher concerned.
4. I have not previously submitted this work for this or any other course/unit.
5. I give permission for my assignment response to be reproduced, communicated, compared and archived for plagiarism detection, benchmarking or educational purposes. I understand that: Plagiarism is the presentation of another person's work as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to exclusion from the university.

 Assignment 3: Team report and presentation

Plagiarised material may be drawn from published and unpublished written documents, interpretations, computer software, designs, music, sounds, images, photographs, and ideas or ideological frameworks gained through working with another person or in a group. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited.

I agree and acknowledge that:

1. I have read and understood the Declaration and Statement of Authorship above.
2. I accept that use of my Swinburne account to electronically submit this assignment constitutes my agreement to the Declaration and Statement of Authorship.
3. If I do not agree to the Declaration and Statement of Authorship in this context, the assessment outcome may not be valid for assessment purposes and may not be included in my aggregate score for this unit.
4. I am aware that it is not acceptable to resubmit the same piece of work (in part or as whole) for multiple assignments without permission from the Unit Coordinator.

Team Report and Presentation

Assessment Requirements:
This assignment requires students to work in teams of three to four to identify a business or organisation familiar to at least one team member. The main task is to select a specific business process, model it, and propose enhancements while considering the business context, technology requirements, and potential improvements. Key components include:

• Formation of teams and team charter completion.
• Selection of a business or organisation and identification of a core business process.
• Analysis of the business context, technology integration, and external service providers.
• Process modelling using swim lane diagrams, identifying data and technology requirements.
• Suggesting improvement opportunities, systems development methods, and evaluating value, benefits, and cyber security concerns.
• Collaboration strategies for remote teamwork, task allocation, and presentation preparation.
• Submission of a 10-slide deck and a 10-minute team-recorded presentation.
• Compliance with the Declaration and Statement of Authorship, ensuring plagiarism-free work.

Approach by Academic Mentor:

1. Team Formation & Business Selection:
   • Mentor guided students on forming balanced teams considering individual strengths.
   • Advised on selecting a business with accessible processes for analysis.
2. Process Identification & Context Analysis:
   • Each team member was instructed to list potential processes based on experience.
   • Mentor facilitated discussions on business purpose, technology reliance, and sector relevance.
3. Process Modelling & Data Requirements:
   • Mentor demonstrated swim lane diagram creation and mapping tasks, roles, and decisions.
   • Guidance was provided on identifying core data entities and attributes.
4. Technology & Improvement Opportunities:
   • Mentor explained relevant technologies, external providers, and created sample architecture diagrams.
   • Teams were guided to identify process inefficiencies and propose enhancements with updated data and technology needs.
5. Systems Development & Cybersecurity Evaluation:
   • Suggested appropriate systems development methods for implementing changes.
   • Students evaluated potential benefits, value, and security concerns with mentor support.
6. Team Collaboration & Presentation Preparation:
   • Mentor provided strategies for remote collaboration, task division, and rehearsal techniques.
   • Students prepared a polished 10-slide deck with supplementary notes and recorded the 10-minute presentation.

Outcome & Learning Objectives Achieved

• The team successfully modelled a business process and ident