200329 SUPPLY CHAIN MANAGEMENT

200329 SUPPLY CHAIN MANAGEMENT
Quarter 2 2018 | SECTION ONE
1
200329 SUPPLY CHAIN MANAGEMENT
Learning Guide Quarter 2 2020
Edition: Quarter 2 2018
© Copyright: Western Sydney University, Quarter 2 2018. No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and
retrieval system, without the prior written permission from the Dean of the School of Business. Copyright for acknowledged
materials reproduced herein is retained by the copyright holder. All readings in this pub lication are copied under license in
accordance with Part VB of the Copyright Act 1968.

UNIT DETAILS
Unit code	200329	Unit name	SUPPLY CHAIN MANAGEMENT
Credit points	10	Unit level	7

CONTACTS
Unit Coordinator	Dr Henry Lau
Phone: 9685 9488	Email: h.lau@westernsydney.edu.au
Consultation arrangements: Please liaise directly with the academic teaching this unit regarding appropriate consultation times. It is usually best to make contact with these staff via email.
Director, Postgraduate Education	Dr Laurel Jackson 1 Parramatta Square, Parramatta City campus
Phone: 9685 9197	Email: la.jackson@westernsydney.edu.au
Administration team	Sydney Graduate School of Management (SGSM) Client Services 1 Parramatta Square, Parramatta City campus
Phone: 9685 9801	Email: sgsmclientservices@westernsydney.edu.au
Liaison librarian	Paul Jewell Business Librarian, Parramatta campus
Phone: 9685 9358	Email: p.jewell@westernsydney.edu.au

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Contents
Unit information 2
An introduction to this unit 2
Textbook requirements 2
Attendance requirements 2
Special requirements 2
Student feedback 2
Recent actions to improve this unit 2
Approach to teaching 2
Assessment information 3

Learning outcomes	3
Assessment summary	4
General assessment requirements	5
Referencing and citation requirements	5
Assignment cover sheet	5
Feedback on assessment	5
Assessment 1: Case study reports x 4 (20%)6
Overview	6
Details	6
Submission requirements	6
Marking criteria and standards	7
Assessment 2: Research report (30%)	9
Overview	9
Details	9
Submission requirements	10
Marking criteria and standards	10
Assessment 3: Final exam (50%)	13
Overview	13
Details	13
Marking criteria and standards	13

Learning activities 14
Schedule of activities 14
Learning resources 16
Overview of learning resources 16
Other resources that might help with
university life 17
You and this unit 18

What is expected of you	18
Workload	18
Student responsibilities and conduct	18
What you can expect from the teaching team	19
Key policies	19
Late submission	19
Extension of due date for submission	20
Special Consideration	20
Academic integrity	20
Raising concerns	20

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Unit information
An introduction to this unit
With a rapid increase in global trade and increasing customer expectations, firms are under
considerable competitive pressure to find cost-effective and creative ways of delivering value
to customers. Since the creation of customer value needs to be viewed holistically – from raw
material movement from suppliers through to transformation in the factory and then on to
distributors and customers – the effective management of the supply chain and related
business networks is critical to achieving competitive advantage. Through formal lectures,
case study discussions, and assignments, this unit provides the foundational knowledge, tools,
and techniques needed to participate in the design, implementation, and management of an
effective supply chain.
Textbook requirements
Bowersox, DJ, Closs, DJ, Cooper, MB & Bowersox, JC 2012, Supply chain logistics
management, 4th edn, McGraw-Hill/Irwin, Boston
Attendance requirements
It is recommended that students attend all scheduled classes in order to succeed in this unit.
Students may be eligible to apply for special consideration if illness, bereavement or any other
extenuating circumstances affect participation in scheduled activities (refer to the Special
Consideration Policy on the University website).
Special requirements
Only students enrolled in a postgraduate Business program can enrol in this unit.
Student feedback
Student feedback plays a vital role in improving the quality and educational effectiveness of
Western Sydney University units and in ensuring academic staff keep in touch with student
needs. At the end of the session you will be given the opportunity in class to complete a
Student Feedback on Unit (SFU) questionnaire to assess the unit. If requested by your unit
coordinator, you may also have the opportunity to complete a Student Feedback on Teaching
(SFT) questionnaire to provide feedback for individual teaching staff.
For further information on student feedback and to view examples of the questionnaires, go to
the University website.
Recent actions to improve this unit
The University values student feedback in order to improve the quality of its educational
programs. As a result of student feedback and or a curriculum review process, the following
changes and improvements to this unit have recently been made:
There have been no recent changes made to the unit on the basis of student feedback.
Approach to teaching
Classroom teaching in this unit has an emphasis on case-based learning and interactive
communication with students.
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Assessment information
Learning outcomes
Supply Chain Management is the core unit of Master of Business (Operations Management).
The unit provides the mission, business processes and strategies needed to achieve
integrated logistical management. It also introduces various ways and approaches to achieve
successful supply chain management which requires cross-functional integration of key
business processes both within the organisation and across the external network of
organisations that comprise the entire supply chain. The table below outlines the learning
outcomes for this unit. Upon completion of this unit, students will be able to:
The table below outlines the unit learning outcomes (ULOs) for this unit. Upon completion of
this unit, students will be able to:

1.	Describe supply chain and logistics processes and explain the underlying principles that support their effective management.
2.	Elaborate on the role and importance of customer relationship management and its importance in developing an effective and efficient supply chain.
3.	Identify the various elements of supply chain and logistics management processes and critically evaluate their role and interdependence in effective supply chain management.
4.	Interpret, from a strategic perspective, the role and importance of supply chain management in enhancing competitive advantage.
5.	Define and evaluate the networks and relationships present within supply chains.
6.	Apply important tools and techniques for designing, operating and evaluating the performance of an effective supply chain management system.

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Assessment summary
Assessments in this unit have been developed to collect evidence of student attainment of
learning outcomes. The summary table below shows which assessment tasks are used to
assess unit and course-level learning outcomes.
 Note: Before you receive your results for each piece of assessment they may be
moderated. Moderation is a process whereby the unit coordinator regulates the marking of
individual markers to achieve consistency in the application of unit objectives, performance
standards and marking criteria. You should note that, consistent with the Criteria and
Standards Based Assessment policy, the final marks for the cohort may be also adjusted if
marks are very high or low or there are inconsistencies between teams. Marks for an individual
piece of assessment will not be changed after you have your moderated results.
 Note: To pass this unit you must:

	Complete all assessment items. (including making a satisfactory contribution to group work). Achieve an overall mark of at least 50 per cent. Achieve a satisfactory result (45 per cent) on the final examination (a minimum of 22.5 marks from 50).
 

 Note: It is required that students attempt all available assessment elements. An automatic
Fail Non – Submission grade will be awarded if any assessment task is not
submitted/completed as per the details specified.

ASSESSMENT NUMBER	ASSESSMENT ITEM AND DUE DATE	LEARNING OUTCOMES	VALUE (/100)
1.	Case study reports x 4(group) (500 words each) Due: Sessions 4,5,6,8	ULO 2, 3, 5, & 6	CLO 2,3	20%
2.	Research report (individual) (2,000 words) Due: Session 9	ULO 4, 5 & 6	CLO 2,3	30%
3.	Final exam (individual) (2 hours, open book) Due: As scheduled by School of Business. Note: There is a threshold pass mark on the final examination.	ULO 1-6	CLO 3,5	50%

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General assessment requirements
Referencing and citation requirements
This unit uses Harvard WesternSydU referencing style. Full details and examples are available
on the Library website.
Assignment cover sheet
You are to keep a copy of all assessments submitted for marking.
Submission through vUWS and Turnitin indicates your acknowledgement and acceptance of
the work being your own. Some assessments may be required to be submitted with an
assignment cover sheet (check the submission requirements section for each assessment). In
these instances, links to assignment cover sheets can be located in your vUWS site.
Group assignments are to be submitted with a group assignment cover sheet indicating the
names of all group participants. Some units may also require you to submit a peer evaluation
of group member participation. This may be conducted online or in hardcopy format. Details
will be provided via the vUWS site.
Feedback on assessment
The Assessment Policy provides that assessment feedback is available to students in a timely
way. Your lecturer/tutor will normally provide you with your mark and written feedback within
two to three weeks of the submission date, given that your assessment is submitted on the due
date.
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Assessment 1: Case study reports x 4 (20%)
Overview
The aim of this assessment is to ensure that students understand how logistics and supply
chain operations can be carried out in companies in a cost-effective way. This can be achieved
through various approaches, techniques and management strategies, all of which will be
detailed in these case studies. The reports should have clear analysis and explanations
targeting the questions being asked. The answers must be presented in a clear and
comprehensive way with insights demonstrating the level of understanding of relevant topics.
In this exercise, learning outcomes of 2, 3, 5 and 6 will be met.
Details
Groups (normally a maximum of five students per group) will be formed in the first week in
preparation for case analysis. There are four mini-reports in total.
The cases and related questions will be assigned one week before they are due for discussion
in class. It is essential that during this week students prepare for the cases in advance of the
class. This means that students should read the case in advance and make notes regarding
their responses to the questions assigned for the case before coming to the class.
Time will then be assigned for a brief discussion in class within your group. Listen to what
others within your group have noted and form some consensus for the group in answering the
case questions. All groups will then be asked to contribute to the class discussion and you
should individually note the views expressed by other groups as well.
Each group will then develop a consolidated report addressing the assigned questions. These
reports should be submitted based on the schedule stipulated above. The format of this can b e
informal and neatly handwritten or typed, but must specifically address all the assigned
questions.
Similar to the real world there is unlikely to be one distinct answer; rather it depends on
interpretation so the result will be a thorough grounding in case analysis and a greater
understanding of supply chain topics. You should consider each case based on the theory of
supply chain management that you have been studying, information you have gained from
other subjects, and your own experiences.
There will be four cases in total for review, discussion and submission.
Submission requirements
Due: Sessions 4,5,6,8
Submission through Turnitin is required with a hard copy of report submitted in class.
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Marking criteria and standards

CRITERIA	FAIL: LESS THAN 50 Unsatisfactor y performance	PASS: 50-64 Satisfactory performance	CREDIT: 65-74 Good quality showing more than satisfactory performance	DISTINCTIO N: 75-84 Superior quality. Difficult to fault	HIGH DISTINCTIO N: 85 -100 Excellent quality in all aspects
Understanding of the case under investigation. 30%	Demonstrates little to no understandin g of the case under investigation, and/or has misinterprete d the questions.	Demonstrates a limited and basic understandin g of the case under investigation. Answers demonstrate limited understandin g of case.	Demonstrates reasonable understandin g of the case, but there are areas which need development and/or are not clear.	Demonstrates a sound understandin g of the assigned case.	An excellent understandin g of the assigned case. Demonstrates reasoning and cognitive maturity.
Demonstrates critical analysis skills. 30%	Mostly descriptive with little/no evidence of critical analysis.	A satisfactory level of critical thinking, with some insights, but overly descriptive in some areas.	Demonstrates a more than satisfactory level of insightful, critical analysis. Some evidence of self knowledge, but further development required.	Insightful, critical thinking and a high level of understandin g clearly evident throughout.	Application of knowledge clearly evident, and demonstrates an excellent level of critical reflection.
Application of relevant theory to the case. 20%	Overly descriptive and/or direct reproduction of material from other sources.	Demonstrates an adequate level of integration of concepts and some consideration of alternate perspectives evident. Requires development and synthesis of concepts and/or perspectives.	Demonstrates integration of some concepts and perspectives, but occasionally lacks consistency.	Demonstrates a high level of integration of readings and/or perspectives into own writing.	Excellent level of integration of readings. Clearly demonstrates consideration of alternative perspectives on the topic.

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Clarity of expression. 10%	Incomprehen sible and poor communicatio n of ideas due to careless writing and lack of proof reading.	Some inconsistency in sentence structure. Clarity of expression could be enhanced by some revision.	A satisfactory standard of expression. Relatively clear expression of ideas.	Consistent expression and clear expression of ideas.	Comprehensi on enhanced by excellent written expression and very clear expression of ideas.
Presentation. 10%	The group has not followed the guidelines for presentation. Not well presented, poor structure, content not arranged in a logical order. Many spelling and/or grammar errors.	The group has followed some of the guidelines, but structure and presentation of the document could be improved. Too many spelling errors and/or poor grammar.	The group has followed most of the guidelines. In general a well presented document. Few spelling and/or grammar errors.	The group has followed all of the presentation guidelines for the case. Very well presented work. No spelling errors and minor grammatical errors.	The group has submitted a well structured professional document. Exceptionally well presented work. Superior grammar and spelling skills.

Understanding of the case under investigation:	Means interpreting what the case is about and the various linkages o f various themes throughout the case. This also means the understanding of logistics terminology.
Demonstrates critical analysis skills:	Means the ability to apply rational and logical thinking when absorbing the information in the case. It also means not accepting everything we read, but rather questioning and evaluating the information
Application of relevant theory to the case	Means the capacity to apply theories covered during class.
Clarity of expression:	This means communicating ideas with sound sentence structure and appropriate language used.
Presentation:	Means adhering to academic report structure and writing style. Grammar, punctuation and spelling checked.

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Assessment 2: Research report (30%)
Overview
The writing of this research report enables students to understand how supply chain
management approaches can be adopted in a firm and how they can leverage the
competitiveness through improved reduction of logistics cost and maximise company profits.
Through this exercise, students can also learn how to critique the role and importance of
supply chain management within the context of an organisation’s overall business strategy. In
this assessment, students are required to write a report on one important contemporary supply
chain management topic that you think is of contemporary relevance or will have a major
impact in the future. Most importantly, you need to demonstrate you have ideas of your own
and not just duplicating the views from available materials. The marks given will depend on the
insights or relevant topics that you are going to discuss. Your research paper could be based
on an extensive literature search, or the analysis of some latest technique or approach
discussed in the professional circles, or the latest research in this area. In this exercise,
learning outcomes of 4, 5 and 6 will be met
Details
Write a report on one important contemporary supply chain management topic that you think is
of contemporary relevance or will have a major impact in the future. Your research pap er could
be based on an extensive literature search, or the analysis of some latest technique or
approach discussed in the professional circles, or the latest research in this area.
The main objective of this research paper is to give participants an opportunity to explore the
latest developments and contemporary issues in supply chain management area.
It is important that you begin your research early as searching for information, and researching
literature takes lots of time. So start early. Don’t leave things until the last moment. A last
minute rush will not give you enough time to do your report to a satisfactory standard.
Therefore, set up a week-by week plan of steps needed to complete your assignment. In other
words treat your assignment like a project that has to be completed by a certain date.

Report format

Report-style with numbered headings for the different sections of the report. Direct quotes should be kept to a minimum, and all quotations and references to other people’s work (including web sites) requires acknowledgment by way of appropriate citations in text as well as in a reference list at the end of your report. References and citations in text should follow the Harvard system. Warning: Failure to properly reference will reduce your overall marks. The research paper should contain a discussion of the conceptual basis of the topic/issue, its significance in supply chain management context, and draw out similar or contrasting assumptions/observations of various authors on the issues, and discussions on the implications and future directions.

Report structure

It is suggested you use the following structure for your report:  Executive Summary  Table of Contents  Introduction  Background conceptual information, definitions, characteristics and examples  Information on the importance of the chosen topic  How this topic interacts and facilitates the supply chain  Discussions on implications and future directions  Conclusion

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 References  Appendices: This section is optional. Only include relevant appendices (e.g. documents brochures, charts, tables, diagrams etc.
Length	Your report should be approximately 2,000 words. This specified length applies to the report itself. It does not include the reference list and appendices.

 Note: If you are having difficulty with this topic or sourcing information find out quickly so
that your lecturer can guide you through.
Submission requirements
Due: Session 9
Length: 2,000 words
Reports should be typed 1½ spaced, Arial font 12, left and right justified, and submitted on A4
paper with a signed front cover sheet and stapled at the top left-hand corner. No folders or
sheets inserted into individual plastic sleeves. Assignments submitted in this form will not be
accepted.
Submission through Turnitin is required with a hard copy of report submitted in class.
Marking criteria and standards

CRITERIA	UNSATISFACTOR Y FAIL 0-49%	SATISFACTORY PASS 50%-64%	GOOD QUALITY CREDIT 65%- 74%	SUPERIOR QUALITY DISTINCTION 75%-84%	OUTSTANDING QUALITY HIGH DISTINCTION 85%-100%
Knowledge and analysis of the topic being examined (50% overall) General understanding of the topic.	Demonstrate s little to no understandin g of the topic being examined. Incorrect conceptual information and incorrect linkages of information.	Demonstrates a limited and basic understanding of the topic under investigation. The topic is not described as a contemporary topic and has little impact on the future of supply chains.	A developing understanding of the topic under investigation. Topic is considered contemporary and has an impact on the future of supply chains.	A genuine understanding of the topic under examination including knowledge of the breadth and depth of the topic. Topic is contemporary and impact significantly on the future of supply chains.	Excellent understandin g of the topic under investigation. Topic is contemporar y and could impact significantly on the future of supply chains.
Analysis built on sufficient number/ range of sources.	Credible and scholarly sources overlooked, or some scholarly sources only partially understood/ applied.	Scholarly sources form analytical base for report.	Scholarly sources form analytical base for report; some evaluation of sources.	Scholarly sources form basis for report, with judicious choice and interpretation.	Scholarly sources form basis for report, with strong critical evaluation of particular sources.

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CRITERIA	UNSATISFACTOR Y FAIL 0-49%	SATISFACTORY PASS 50%-64%	GOOD QUALITY CREDIT 65%- 74%	SUPERIOR QUALITY DISTINCTION 75%-84%	OUTSTANDING QUALITY HIGH DISTINCTION 85%-100%
Research has been thorough and creative.	Choice of topic indicates poor understandin g of the assignment. Insufficient use of required readings.	Required readings have influenced the report.	As for pass, with broader reading influencing the report and/or creative approach to research.	As for credit, with efficient use of a range of sources.	As for distinction, with superior theoretical insight demonstrate d in research paths taken.
Clarity of expression (30% overall) Report uses supply chain language correctly.	Many errors or ambiguities.	Accurate use of key terms. Some imprecision.	Accurate and precise use of supply chain language.	As for credit, but also theoretical language.	As for distinction, efficacious application of theoretical and practical language.
Report coherently, logically and consistently conveys message from start to end.	Structure is disorganised .	Organised and clear structure that conveys balanced approach.	Organised and clear structure that has a balanced approach and contributes to the discussion on future directions.	Organised and clear structure that makes the work persuasive and compelling for the discussion.	Organised and clear structure that takes an innovative approach to the discussion.
Report structure (10% overall) Executive summary.	Vague or confusing.	Is more aligned to an introduction and does not summarise the report.	Thorough but inefficient executive summary.	Thorough, efficient executive summary that engages the reader.	Excellent executive summary that engages the reader.
Sentence structure and paragraphing.	Paragraphin g illogical; makes report incoherent or illogical.	Paragraphs organised to represent logical steps in the explanation/ argument.	As for pass, and efficient and logical throughout.	As for credit, tightly structured to make the most of word limit.	Tightly structured, effective and engaging writing style.

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CRITERIA	UNSATISFACTOR Y FAIL 0-49%	SATISFACTORY PASS 50%-64%	GOOD QUALITY CREDIT 65%- 74%	SUPERIOR QUALITY DISTINCTION 75%-84%	OUTSTANDING QUALITY HIGH DISTINCTION 85%-100%
Professionalis m	Many errors and it takes longer to make sense of it than it should. Unacceptabl e number of spelling and grammatical errors	Has been proofread; the needs of a busy reader considered.	Very few errors or distractions; an attractive and easy-to follow layout.	As for credit, Very few errors or distractions; an attractive and easy-to follow layout.	As for credit, Very few errors or distractions; an attractive and easy-to follow layout.
Referencing 10%	The ideas from information sources have not been acknowledge d by citations, and/or the student presented an author’s words as their own, and/or the student lifted material off the web word for word. Potential plagiarism.	The ideas from information sources have been acknowledged . However, it will take time and practice to acquire a good understanding of the Harvard system.	All of the ideas from information sources have been acknowledged . The student demonstrates a basic understanding of the Harvard system but there is still much to learn.	All of the ideas from information sources have been acknowledged. The student demonstrates a good understanding of the Harvard system.	The student is well versed & practiced in the Harvard system, their referencing cannot be faulted.

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Assessment 3: Final exam (50%)
Overview
The aim of this examination is to test the students’ overall level of understanding of the
concepts and knowledge of supply chain management applied in the companies. Learning
outcomes 1, 2, 3, 4, 5 and 6 of the unit will be covered in the questions particularly related to
approaches to transform a firm through the use of supply chain management techniques.
Details
The final exam will be held during the examination period and will comprise of a two hour open
book exam. You are to answer questions attempted in the booklets provided.
The final exam has been created from information provided at lectures, and the textbook used
during the semester.
It is an open book examination. Five thinking questions will be set, focusing on general
understanding of underlying concept and knowledge of the topics covered in this unit. You are
required to demonstrate your level of perception of the relevant areas that have been discussed
and deliberated in class. Answers normally cannot be obtained directly from textbook or other
sources and the emphasis is on your perspective of views on relevant domains.
Marking criteria and standards
The final exam will be held in normal end of semester exam period. Remember, you must achieve
at least 45 per cent or 22.5/50 to pass the unit. It is a open book examination.
There will be five questions in the examination and students are required to choose any four out
of these five questions. The total mark for this examination is 50 and every question will carry
equal mark of 12.5 marks.
The marking criteria are based on four main points:

   

Understanding of the questions. Clarity and comprehensiveness of answers. Demonstration of insights related to the relevant topics. Structure and English standard presented in the answers.

Basically, the four main points carry equal weighting and that means each point carried 25 per
cent of the mark for that questions.
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Learning activities
Schedule of activities

WEEK	TOPICS	CLASS PREPARATION	ASSESSMENTS DUE
1.	21st-century supply chains. Logistics BCC, Chapters 1 and 2.	Discussion of unit outline and unit study guide. Group formation.
2.	Customer focus, service and satisfaction. Customer relationship management. Procurement. BCC, Chapters 3 and 4.	Video on Supply Chain concept followed by group discussions
3.	Manufacturing. Integrated operations planning. BCC, Chapter 5 and 6.	Assignment of case study 1 (Woodmere Products) and case questions.
4.	Inventory: Costs, uncertainties, policies and practices. Transportation. BCC, Chapters 7 and 8.	Assignment of case study 2 (W-G-P Chemical Company) and case questions.	Due: Submission of case study 1 group report.
5.	Warehousing operations and management. Packaging and handling. BCC, Chapters 9 and 10.	Assignment of case study 3 (Westminster company) and case questions	Due: Submission of case study 2 group report
6.	Microworld emulation workshop in Integrated Logistics Group presentation competition	Assignment of case study 4 (Dream Beauty) and case questions. Discussion on possible research report topics.	Due: Submission of case study 3 group report.
7.	Global supply chains. BCC, Chapter 11.	General revision and discussions of global supply chain and research report progress
8.	Operations analysis. Collaboration. BCC, Chapters 13 and 14.	Discussion on queries related to the research report	Due: Submission of case study 4 group report.
9.	Performance management. BCC, Chapter 15.	Due: Research report.

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WEEK	TOPICS	CLASS PREPARATION	ASSESSMENTS DUE
10.	Risk and sustainability. BCC, Chapter 16 General review of past chapters. Due: Complete SFU	Discussion on study for preparation of written examination

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Learning resources
Overview of learning resources

Prescribed Textbook	Bowersox, DJ, Closs, DJ, Cooper, MB & Bowersox, JC 2012, Supply chain logistics management, 4th edn, McGraw-Hill/Irwin, Boston
Essential readings	Agrawal, N & Smith, SA 2009, Retail supply chain management: quantitative models and empirical studies, Springer, New York. Camerinelli, E 2009,.Measuring the value of the supply chain: linking financial performance and supply chain decisions. Farnham, Burlington, VT Chopra, S & Meindl, P 2010, Supply chain management: strategy, planning, and operation, Prentice Hall. Coyle, JJ, Bardi, EJ & Laughey, CJ 2009, Supply chain management: a logistics perspective, South-Western/Thomson Learning.
Recommended readings	Agrawal, N & Smith, SA 2009, Retail supply chain management: quantitative models and empirical studies, Springer, New York. Camerinelli, E 2009, .Measuring the value of the supply chain: linking financial performance and supply chain decisions. Farnham, Burlington, VT. Chopra, S & Meindl, P 2010, Supply chain management: strategy, planning, and operation, Prentice Hall. Coyle, JJ, Bardi, EJ & Laughey, CJ 2009, Supply chain management: a logistics perspective, South-Western/Thomson Learning. Gattorna, J 2009, Dynamic supply chain alignment: a new business model for peak performance in enterprise supply chains across all geographies, Farnham Gower. Gourdin, KN 2006, Global logistics management: a competitive advantage for the 21st Century, 2nd edn, Blackwell Publishers. Russell, RS & Taylor III BW 2009, Operations management: creating value along the supply chain, John Wiley and Sons Rushton, A, Croucher, P & Baker, P 2006, The handbook of logistics and distribution management, Kogan Page. Simchi-Levi, D, Kaminsky, P & Simchi-Levi, E 2008, Designing and managing the supply chain: concepts, strategies, and case studies, McGraw Hill. Walden, JL 2009, Modeling and benchmarking supply chain leadership: setting the conditions for excellence, CRC Press. Wisner, JD, Tan, KC & Leong, GK 2009, Principles of supply chain management: a balanced approach, South Western Cengage.

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Other resources that might help with university life

University life	Find out about life outside the lecture theatre – news and events, services and facilities, career information and more!
vUWS	Check your vUWS sites regularly for unit announcements, updates to learning materials and to keep up to date with any learning activities.
Disability Service	Students with a disability or chronic health condition should contact the Disability Service team. You may also be eligible for assistance if you have a temporary injury such as a broken limb.
Study Smart	The Library Study Smart service can assist you in three ways: Study Smart Advisors are available on all campus libraries for assistance with your academic writing skills. The Study Smart website provides you with access to self-help resources for academic writing and reading, critical thinking, academic integrity, exams, numeracy and using technology. You will be automatically enrolled in the Library Study Smart vUWS site. Here you will be able to undertake exclusive self-assessment tests to identify skills development needs as well as interactive and challenging activities to improve your academic literacies.
Turnitin	The Turnitin plagiarism prevention system is a software product that reports on similarities between your paper and other documents. There is a gre at deal of information regarding Turnitin including an instruction video on the Library website. Turnitin is used by over 30 universities in Australia and is increasingly seen as an industry standard. It is an important tool to assist students with their academic writing by promoting awareness of plagiarism.

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You and this unit
What is expected of you
Workload
This unit will require your full attention to maintain the highest possible grades. It is expected
that you will spend an average of 10 hours per week on learning activities in this unit. Some
weeks you will spend more time on learning activities and assessments than in other weeks
where the workload will be somewhat less. It is essential that you keep up with the weekly
learning activities and come prepared to each session so that you can actively participate in
the in-class activities and interact with your peers and instructor.
Student responsibilities and conduct

Student responsibilities

Familiarise yourself with University policies on assessment and examinations. Ensure that you understand the requirements, including timetables, for examinations and other assessments tasks. Ensure you read and understand the assessment requirements and note the submission dates, and seek assistance from the lecturer and/or unit coordinator when needed. Notify relevant staff (e.g. lecturer, unit coordinator, disability adviser) as soon as possible prior to, or at the beginning of, the semester to accommodate special requirements. Submit individual and unassisted assessment work, except as otherwise permitted. Cheating, plagiarism, fabrication or falsification of data will be severely dealt with. Behave ethically and appropriately, avoiding any action or behaviour which would unfairly disadvantage or advantage another student. Where group work is assigned, ensure that every group member has the opportunity to contribute in a meaningful way.

Student conduct and behaviour

Attend all lectures and tutorials – failure to attend is often the main cause for low final grades. Respect the needs of other students who are participating in any class activities. Pay attention in lectures and tutorials – these provide key information for all examinable material. Do not use mobile phones during the lecture and tutorials and do not h ave ongoing conversations with fellow students during the lecture or if another student is presenting work in the tutorials. Please use electronic devices for taking notes only, not surfing the net or checking email. Use vUWS discussion boards constructively – they are there for interaction between the students and between teaching staff and the students. Unfounded criticisms will be removed from the relevant discussion board. If issues arise with other students, or teaching staff, please see the unit coordinator in the first instance rather than broadcasting your concerns in a public forum.

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What you can expect from the teaching team
Academic staff carry out their teaching responsibilities under the authority of the Dean of the
School of Business.

Staff responsibilities

Assess students’ work fairly, objectively and consistently and when in doubt consult with the unit coordinator or Director of Academic Program. Provide students with appropriate, helpful and explanatory feedback on all work submitted for assessment. Make reasonable accommodation (e.g. length of time to complete) in assessment tasks and examinations for students with special requirements and to seek assistance from the Disability Advisor and Counsellor where appropriate and needed. Ensure deadlines for the submission of examination papers to the Academic Registrar are met. Immediately report to the unit coordinator any instances of student cheating, collusion and/or plagiarism.

Staff code of conduct

Act in good faith and with honesty, integrity, transparency and impartiality. Act with diligence and responsiveness and treat other University members with fairness, respect and courtesy and without discrimination or harassment . Foster and protect the reputation of the University. Carry out duties as best you can within your delegated authority, constantly enhancing your professional knowledge. Be accountable for all actions and decisions, providing documentation and sound reasons for them. Not act in a manner that inhibits another person from fulfilling the requirements of their position. Respect the confidentiality of entrusted information. Be alert to issues of conflict of interest and take action to declare and avoid them. Use University resources properly and in accordance with work health and safety obligations. Report all fraud and corrupt conduct.

Key policies
All policies that apply to you as a Western Sydney University student can be located online at
policies.westernsydney.edu.au/.
In particular, it is essential that you are familiar with assessment policies and procedures as
well as the student misconduct rule and how to avoid misconduct of any type. Breaches of this
policy can have very serious consequences.
Late submission
A student who submits a late assessment will be penalised by 10 per cent per day up to 10
days i.e. marks equal to 10 per cent of the assignment’s worth will be deducted as a “flat rate”
from the mark awarded. For example, for an assignment with a possible highest mark of 50,
the student’s awarded mark will have five marks deducted per late day. Saturday and Sunday
count as one day each. Assessments will not be accepted after the marked assessment task
has been returned to students who submitted the task on time except where compulsory items
of assessment must be submitted.
An assessment submitted at any time after the due time on the due date will be deemed to be
a late submission and late submission penalties will accrue immediately from the due time and
date.
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Extension of due date for submission
Requests for extensions, with evidence of extenuating circumstances, may be submitted
before, on or up to two days after (by 5.00pm) the due date of an assessment. A student may
apply for an extension of the due date for an assessment task if extenuating circumstances
outside their control, and sufficiently grave in nature or duration, cause significant disruption to
their capacity to study effectively. Applications should be submitted with supporting
documentation, to the Unit Coordinator or other designated staff member (with a copy to the
lecturer). If a late application is not approved the late penalty will apply from the due date.
Request for Extension Form
Special Consideration
Special Consideration may be given to students whose performance during the teaching
session, in an assignment or in an exam has been affected by serious misadventure, acc ident
or extenuating circumstances beyond their control. Applying for and receiving special
consideration means that those circumstances are taken into account when we calculate your
grade. Students can apply for all types of Special Consideration online using the Special
Consideration & Deferred Exam eForm. All applications for Special Consideration must contain
appropriate supporting documentation to substantiate the circumstances that are impacting on
your studies. Applications without supporting documentation will not be considered.
Special Consideration form
Special Consideration policy
Academic integrity
Academic integrity describes thoughts and actions which demonstrate respect and honesty
toward your fellow learners and scholars. The acknowledgement of sources and a commitment
to open, ethical conduct are the foundation of research, learning and teaching in higher
education and beyond.
The University is committed to academic integrity, honesty and the promotion of ethical
scholarship. Under the University’s Student Code of Conduct, you are expected to:

	act honestly and ethically in the production of all academic work and assessment tasks; give recognition to any direct quotes used from other authors or to those authors whose work has made an intellectual contribution to the contents of your work; acknowledge shared ownership of ideas in group projects or assessment tasks.



If you do not behave with academic integrity, you are likely to face allegations of academic
misconduct. The University’s Student Misconduct Rule defines academic misconduct as
“conduct by a student that in any way undermines or otherwise puts at risk the academic
integrity of any course, unit of study or assessment (including examinations) or the University’s
academic reputation”.
Raising concerns
If you have a concern about this unit, please contact your lecturer or tutor in the first instance.
If the matter is not resolved, then you may contact the unit coordinator. If you would prefer to
speak to someone else, you are advised to contact the Director of Postgraduate Education.
Please note the Director may refer your concern to a delegate to investigate and to respond to
you.
The University also has a Complaints Resolution Unit. Staff in that unit can provide you with
advice on addressing your concerns within the School and, in some circumstances, they may
undertake an investigation. Concerns must be raised with the Complaints Resolution Unit
within a six-month timeframe.