V1.2 10 Nov 2020
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HLTWHS006 Manage personal stressors
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AT1.2 Case Study and Response
| Student Name | |||
| Unit Code/Name | HLTWHS006 Manage personal stressors in the work Environment | ||
| Assessment Name | Case study and Response Written Knowledge |
Assessment Task No. | AT 1.2 |
| Student Declaration: I declare that this assessment is my own work. I am aware of and understand the rules and my responsibilities related to assessment, as outlined in the Student Code of Practice and Student Handbook and related policies. I acknowledge that my failure to comply with the Academic Integrity Policy and Student Code of Conduct will be regarded as misconduct and will be subject to disciplinary action as outlined and may result in my enrolment being withdrawn by the Australian Paramedical College (APC). |
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| Date | |||
| PRIVACY DISCLAIMER: Australian Paramedical College is collecting your personal information for assessment purposes. The information will only be accessed by authorised employees of the College. Some of this information may be given to the NCVER or ASQA or successors for audit and/or reporting purposes. Your information will not be given to any other person or agency unless you have given us written permission, or we are required by law. |
| Assessment rules | Assessment Environment The Assessment must be conducted in a safe environment where evidence gathered will demonstrates your consistent performance of typical activities experienced in the industry and field of work. Assessment Submission You must complete the relevant fields of form with name, date of submission and submit the Assessment Task Checklist with this completed assessment task evidences. By submitting the Assessment and the Assessment Task Checklist, you confirm that the assessments are your own work and that you have completed and are submitting your assessments in consideration of the APC Academic Integrity Policy. |
| Instructions to Student |
Resources required for the Assessment Tasks Participants must have access to the following resources: • Copies of the assessment instructions, assessment activities and or questions and the assessment checklist. • Access to actual workplace or simulated workplace inclusive of organisational policies, procedures, forms and procedural documents • Access to resources normally used in the workplace (or simulated workplace. |
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
| Also see the HLTWHS006 Student Unit Guide. General Instructions: Students are advised to refer to the Student Unit Guide, Assessments and Assessment Checklists. You are required to address all assessment tasks identified and participate in the Assessment Activities in accordance with the APC Student Code of Conduct and the relevant APC Policies and Procedures provided on course enrolment. This is an open book assessment and students are permitted to use the Student Learner Guide and additional resources available to support responses, however where relevant it is expected that references are listed or identified for any work that is not your own words. Work, Health and Safety: It would be impossible to list all the individual responsibilities associated with taking this assessment however the following principals must, as far as practicable, be followed. 1. The workplace/simulated environment in which the student has chosen to participate in this assessment is to be free from any obvious dangers or potential physical risk. 2. Students to refer to the Workstation Ergonomic Checklist to support WHS and the use of computers and electronic devices for learning and assessment purposes. Students can contact the APC Student Success team for more information, the contacts identified in the Student Unit Guide Number of Attempts: Students receive up to two (2) attempts at this assessment task. Should your 1st attempt be unsatisfactory (NYS), your educator will provide feedback and discuss the relevant activities and questions with you and will arrange for a 2nd attempt. If your 2nd attempt is unsatisfactory (NYS), or you fail to attend the scheduled date for a 2nd attempt, you will receive an overall Not Yet Satisfactory result for this assessment task. |
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
| Only one re-assessment as a rule is granted for each practical/observation assessment task. However, your educator will advise you of the assessment outcomes and resubmission requirement. *Please review the relevant Assessment Task Checklist for each assessment task to ensure you are aware of, and attempting to meet the required outcomes and that you are fully prepared for the written and/or practical assessment tasks For more information, refer to the HLTWHS006 Student Unit Guide Remember, plagiarism and cheating is not tolerated and where identified may incur enrolment consequences. |
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| Instructions for the Assessor |
Conditions of Assessment Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the medical services administration field of work and include access to: • office equipment and resources • examples of documentation • case studies and, where possible, real situations. All APC Assessors satisfy NVR/AQTF assessor requirements. Work Health and Safety A work health and safety check of the assessment environment (where appropriate) is to be conducted prior to the assessment and any areas of concern or hazards addressed appropriately. Where assessment is conducted in the workplace, assessors must abide by the organisations WHS policies and procedures. Resources required for practical observation: Participants must have access to: • assessment instructions, student unit guide, assessment tasks, activities, questions and assessment task checklists, • an appropriate workplace or simulated workplace, • access to resources normally used in the workplace (or simulated workplace) o organisational policies, procedures, forms and documents and procedural documents Assessors must have access to the above and additionally: |
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
| • copies of the assessment instructions, activities, questions assessment checklists (report) and benchmark outcomes for all required responses and activities (assessor guides) • access to the student’s actual workplace or simulated organisational policies, procedures, forms and documents and procedural documents • APC educator (trainer/assessor) This is an open book assessment and students are permitted to use the Student Learner Guide and additional resources available to support responses, however where relevant it is expected that a student references/identifies any work that is not their own. |
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| Submission details | Students are required to submit this completed assessment task via the online learning platform, or as directed by the assessor |
| Note to Student | An overview of all assessment tasks related to this unit is identified in the Unit Study Guide. |
*Important information about the HLTWHS006 knowledge assessment tasks.
This unit is an important and very relevant elective unit, vital in its entirety for the HLT51015 Diploma in
Paramedical Science and the HLT41115 Certificate IV in Health Care.
The knowledge requirements for this unit supports you to ensure your gain the required understanding to
identify, respond to and manage behaviours of concern.
The course training and assessment tools including the Assessment Tasks have been specifically designed in
collaboration with Industry, APC Paramedic Trainer/Assessors and VET content and design SME. This aims to
support students to evidence the required knowledge outcomes for the unit of competency. They encompass
questions and answers, situational responses and a case studies.
The knowledge assessment tasks support students evidence they have gained the required knowledge and
underpinning knowledge to meet the required application of skills at the Clinical Practice Workshop and the
simulated practical assessment tasks.
Pay specific attention to the questions, as there may be more than one component requiring several actions in
response to the questions. You are ideally asked to answer questions in your own words however, where
researched or directly from the Student Learner Guide you must reference
Please refer to the APC Student Code of Conduct and the Academic Integrity Policy before proceeding with
this assessment.
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
AT1.2 Case Study – Knowledge Assessment Task
You are required to respond in writing to the following case study identified below.
IMPORTANT
You may be required to and are permitted to research and reference your responses
You may use the learner guide, internet research, recommended texts and or
websites/information and/or other reliable resources.
You must reference your source where required.
Case Study | Post Traumatic Stress Disorder (PTSD)
You have been working as an emergency responder for the past five (5) years. Six (6) months
ago you and your new partner responded to a multiple casualty MVA.
A family of five (5); a mother, father, nine (9) month old baby boy and their grandparents were
all injured in a car accident.
On arrival the scene was chaotic, and there was only one policeman in attendance. Witnesses to
the crash were all trying to help the injured family; and on reflection you felt that it took longer
than usual to start emergency treatment on the patients because of this.
Both the grandparents passed away instantly during impact, and the baby boy suffered a
cardiac arrest on scene and could not be resuscitated. Both parents critically injured, were
treated on scene and transferred to the nearest trauma hospital, where the father later passed
away too.
You participated in a debrief shortly after the incident, however you felt that this was not very
useful for you in dealing with the horror of what you witnessed on that day.
You have spoken to your supervisor and a workmate on a couple of occasions but not told them
the depth of your distress. You have had some time off to ‘try to get your head straight’ but this
has not really helped.
You have been experiencing vicarious stress since attending the scene, and this is impacting
your wellbeing.
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
Since the MVA you have continued working however recognise you are experiencing some
serious stress responses and have noticed you are impatient with others, both socially and at
work.
You feel you are revisiting the trauma over and over, and it has impacted on your sleeping
resulting in nightmares, You have suffered significant weight loss due to loss of appetite,
drinking and have taken up smoking again after 5 years, you feel anxious all the time, frustrated,
disempowered in your work and have significant guilt issues due to your believing you were
unable to save the victims at the scene, especially the baby.
You have always loved your job but now you feel like you can no longer be an effective
paramedical clinician.
Assessment Task Activity on the next page
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
Assessment Task Activity
This assessment task is an essay response requiring a minimum of 600-800 words.
You are required to consider the scenario outlined above, and your responses are to be based
on evidence-based research and your learning. You are required to provide references for
your research.
To assist you with your essay writing, you have been provided with the following
information to address in your response:
1. Introduction to the topic, including outlining the definition of post-traumatic
stress disorder and how it can affect an emergency responder.
2. Outline strategies for managing stress in response to the scenario above
3. Discuss internal processes and any external organisations that are available for
the emergency responder to access regarding traumatic stress caused in the
workplace. Identify why these are useful.
4. Discuss the worker’s rights, leave, compensation and return to work options and
the employer’s responsibility to the worker.
Responses will be related to Related to the Fair Work Act 2009, Safe Work Australia, and
fair work.
Write your response on the following page.
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
Assessment Task Activity Response:
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
© Australian Paramedical College 2020
V1.2 10 Nov 2020
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HLTWHS006 Manage personal
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AT1.2 Case study and Response
Extra page if required for response.
HLTWHS006 | AT1.2 Case Study
QMS 17 | Assessment
© Australian Paramedical College 2020
HLTWHS006 | AT1.2 Case Study V1.2 10 Nov 2020
QMS 17 | Assessment
© Australian Paramedical College 2020 Page 10 of 10
HLTWHS006 Manage personal
stressors in the work environment
AT1.2 Case study and Response
Extra page if required for response.
Congratulations!
You have completed this AT1.2, please submit this via your student portal. Your next
assessment is AT2.1