BHA FPX 4004 Assessment 4 Analyze and Apply Dashboard Data

Name

Capella university

BHA-FPX4004 Patient Safety and Quality Improvement in Health Care

Prof. Name

Date

Introduction

The Safety and Quality Dashboard serves as a pivotal tool in the healthcare domain, offering a visual representation of hospital performance. Its implementation has shown promising results, leading to an increase in overall hospital performance and a simultaneous reduction in errors. This paper delves into the multifaceted aspects of this dashboard and its implications for enhancing patient safety and quality of care.

Goals and Outcomes

Aligned with specific areas of focus, the goals of the Safety and Quality Dashboard are directed towards achieving positive health outcomes for patients. By employing measurable metrics, efforts towards improvement are not only tracked but also celebrated. Furthermore, the dashboard illuminates areas requiring attention, facilitating targeted interventions to enhance overall performance.

Analytical Framework

The dashboard serves as a gateway to access and define healthcare problems, enabling root cause analysis for error reporting. Methodologies such as Six Sigma are employed to decrease defects, while Failure Mode and Effects Analysis (FMEA) are utilized to preemptively avoid adverse events. Additionally, the application of Healthcare Failure Mode and Effects Analysis (HFMEA) provides granular insights into potential pitfalls.

Roles and Responsibilities

The Quality Director plays a pivotal role in leveraging the insights gleaned from the dashboard. This includes determining areas of review, obtaining relevant data, and devising improvement plans. Following the Plan-Do-Check-Act (PDCA) quality model, the director focuses on continuous improvement, implementing and studying the efficacy of new processes.

The Patient Safety Officer remains vigilant regarding critical indicators such as patient fall rates and wait times for essential procedures like EKGs. By scrutinizing time-sensitive information, problem areas are identified and addressed through the development and implementation of targeted plans. Recognition of departments meeting goals serves to reinforce positive behaviors.

Similarly, the Risk Manager monitors departments experiencing a decrease in quality, recognizing the inherent increase in associated risks. Through proactive identification and analysis of potential risks, plans are formulated to mitigate these challenges, with diligent follow-up to ensure sustained risk reduction efforts.

Leadership and Oversight

Senior leaders provide the necessary approval, authorization, and strategic vision to drive quality improvement initiatives. By fostering an encouraging environment and cultivating strong relationships, they promote teamwork and collaboration essential for achieving organizational goals.

Conclusion

Regulatory agencies such as the Centers for Medicare & Medicaid Services (CMS) and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) emphasize the importance of addressing high-risk areas. Hospitals are mandated to report findings to CMS, thereby contributing to ongoing efforts to enhance quality and safeguard patient interests. JCAHO’s focus on specific areas ensures the provision of a safe and secure healthcare environment, leveraging data to categorize performance and drive improvement initiatives.

References

Anne Marie J W M Weggelaar-Jansen, Broekharst, D. S. E., & Bruijne, M. D. (2018). Developing a hospital-wide quality and safety dashboard: a qualitative research study. BMJ Quality & Safety, 27(12), 1000–1007. Retrieved from https://search-proquestcom.library.capella.edu/docview/2148768463?pq-origsite=summon

Carmody, B. (2019, November 20). How to Improve Healthcare Quality With FOCUS PDCA. Retrieved from https://www.verywellhealth.com/focus-pdca-in-healthcare-2318198

BHA FPX 4004 Assessment 4 Analyze and Apply Dashboard Data

Dotan, D. B. (2005). Patient Safety Officers Roles and Responsibilities. Retrieved from https://www.psqh.com/novdec05/roles.html

Hughes, R. G. (2008, April). Tools and Strategies for Quality Improvement and Patient Safety. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK2682/

Johnson, S. (2015, October 20). How to Measure Quality of Care: Metrics to Consider. Retrieved from https://www.socialsolutions.com/blog/how-to-measure-quality-of-care-metrics-to-consider/

Kliger, J. (2013). 9 Essential Skills of a Healthcare Quality Improvement Leader. Retrieved from https://www.beckershospitalreview.com/quality/9-essential-skills-of-a-healthcare-quality-improvement-leader.html

BHA FPX 4004 Assessment 4 Analyze and Apply Dashboard Data

Marquette. (2020). ROLES AND RESPONSIBILITIES IN RISK MANAGEMENT. Retrieved from https://www.marquette.edu/riskunit/riskmanagement/roles.shtml

Millar, R. (2013). Framing quality improvement tools and techniques in healthcare. Journal of Health Organization and Management, 27(2), 209–224. Retrieved from https://search-proquest-com.library.capella.edu/docview/1355401970?accountid=27965

Radke, K. (2006). CMS and JCAHO Healthcare Security Requirements. Retrieved from https://www.articlecity.com/articles/legal/article_860.shtml

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