BIS1001 Foundations of Information Systems

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Unit Code and Title: BIS1001 Foundations of Information Systems /SBM4101 Foundations of
Information Systems
Assessment Overview

Assessment Task	Weighting	Due	Length	ULO
Assessment 1: Report & Presentation	30%	Week 5	1500 words, 15 mins	ULO-1 ULO-2 ULO-3
Assessment 2: Quiz Online quiz to identify key content areas to identify further support needs	40%	Week 3, 6, 8, 10	15 mins	ULO-1 ULO-2 ULO-3 ULO-4 ULO-5
Assessment 3: Case Study Assessment of accumulated understanding of Information Systems their context and their composition	30%	Week 12	2500 words	ULO-3 ULO-4 ULO-5

Assessment 1: Report and Presentation

Due date:	Week 5
Group/individual:	Group
Word count / Time provided:	1500 words, 15 minutes Presentation
Weighting:	30% (20% Report), 10% Presentation
Unit Learning Outcomes:	ULO-1, ULO-2, ULO-3

Assessment Details:
You are to deliver a business report that focuses on food service. You have noticed that many busy
people are unable to dine in store. Also, many restaurants and cafes have enabled takeaway orders
so that they can continue to operate business during the COVID19 pandemic. Foods are being
delivered from commercial kitchens to families unable to leave their homes. You are to design a
creative website of your choice of online food business. You need to attract potential customers as
well as existing customers who would be interested to purchase your food via your website. You are
required to address the following:
a. Choose an online food business of your choice.
b. Explain the reason behind your decision to run online food takeaway and delivery.
c. Create a website for your online business. Include as much information as possible such as choice
of menu, about the business, payment methods, delivery fees, order processing steps, any
information systems to help with online business, and other information that you want to include
that are appropriate to online food ordering business.
d. Identify and briefly discuss your target market for food delivery service.
Assessment Details
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e. Identify and discuss methods of technologies that you can use to communicate with customers to
promote your online food business and gain their attention such as using social media, enterprise
system such as customer relationship management and any other relevant enterprise systems.
f. Make a list of all expenses incurred in running online food delivery.
g. Identify and discuss key employees’ positions and responsibilities with online business.
h. Discuss the challenges that you need to consider when running online business.
Please register with Wix.com and create a free online business using Wix. You are required to
submit the report together with the link of your online business. Please do not publish your website.
The report submission is due Monday of week 5 and the presentation will be held in class in week 5.
The group presentation is 15 minutes and all group members need to present the report findings.
You are required to use PowerPoint slides for the presentation.
Marking Information: The report will be marked out of 100 and will be weighted 20% of the total
unit mark. The presentation will be marked out of 100 and will be weighted 10% of the total unit
mark.
• Penalty for Late submission: a deduction of 5% of the total mark shall be imposed on each of
the next subsequent days.
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Report Rubric

Marking Criteria	Not satisfactory (0-49%) of the criterion mark	Satisfactory (50- 64%) of the criterion mark	Good (65-74%) of the criterion mark	Very Good (75- 84%) of the criterion mark	Excellent (85-100%) of the criterion mark
Introduction about the business, an online food business of your choice (10%)	Introduction is presented poorly without adequate details.	Introduction is presented briefly with some relevance and missing elements such as summary of case objectives, and problem/ report outline	Introduction is presented with adequate details, however missing one or more elements such as summary of case objectives, and problem/report outline	Introduction is well written with clear discussion about the summary of case objectives, problem/ report outline.	Introduction is very well written with very clear background and discussion about the summary of case objectives, and problem/report outline.
Content Reason behind your decision to run online food takeaway and delivery (10%)	Does not clearly state an argument or point of view or else little or no supporting reasoning or evidence is presented.	States an argument or point of view but does not present the evidence or reasons in a logically adequate way.	States an argument or point of view but expected to be organized more logically. Analysis of the problem situation is so far reasonable.	Presents an argument using evidence and /or logical reasoning in support of a point of view with satisfactory level of critical analysis skills.	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning with high level of critical analysis skills.
Content Create a creative website for your online business. Include as much information as possible such as choice of menu, about the business, payment methods, delivery fees etc. (15%)	Does not clearly state an argument or point of view or else little or no supporting reasoning or evidence is presented.	States an argument or point of view but does not present the evidence or reasons in a logically adequate way.	States an argument or point of view but expected to be organized more logically. Analysis of the problem situation is so far reasonable.	Presents an argument using evidence and /or logical reasoning in support of a point of view with satisfactory level of critical analysis skills.	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning with high level of critical analysis skills.
Content Identify and briefly discuss your target market for food delivery service (10%)	Does not clearly state an argument or point of view or else little or no supporting reasoning or evidence is presented.	States an argument or point of view but does not present the evidence or reasons in a logically adequate way.	States an argument or point of view but expected to be organized more logically. Analysis of the problem situation is so far reasonable	Presents an argument using evidence and /or logical reasoning in support of a point of view with satisfactory level of critical analysis skills.	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning with high level of critical analysis skills.
Content Identify and discuss methods of technologies that you can use to communicate	Does not clearly state an argument or point of view or else little or no supporting	States an argument or point of view but does not present the evidence or reasons in a	States an argument or point of view but expected to be organized more logically. Analysis of the problem	Presents an argument using evidence and /or logical reasoning in support of a point of view with	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning with high

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with customers to promote the online food and gain customer attention such as social media, customer relationship management system and any other relevant enterprise systems (10%)	reasoning or evidence is presented.	logically adequate way.	situation is so far reasonable	satisfactory level of critical analysis skills.	level of critical analysis skills.
Content Make a list of all expenses incurred in running online food delivery (5%)	Does not clearly state an argument or point of view or else little or no supporting reasoning or evidence is presented.	States an argument or point of view but does not present the evidence or reasons in a logically adequate way.	States an argument or point of view but expected to be organized more logically. Analysis of the problem situation is so far reasonable	Presents an argument using evidence and /or logical reasoning in support of a point of view with satisfactory level of critical analysis skills.	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning with high level of critical analysis skills.
Content Identify and discuss key employees’ positions and responsibilities with online business (10%)	Does not clearly state an argument or point of view or else little or no supporting reasoning or evidence is presented.	States an argument or point of view but does not present the evidence or reasons in a logically adequate way.	States an argument or point of view but expected to be organized more logically. Analysis of the problem situation is so far reasonable	Presents an argument using evidence and /or logical reasoning in support of a point of view with satisfactory level of critical analysis skills.	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning with high level of critical analysis skills.
Content Discuss the challenges that you need to consider when running online business (10%)	Does not clearly state an argument or point of view or else little or no supporting reasoning or evidence is presented.	States an argument or point of view but does not present the evidence or reasons in a logically adequate way.	States an argument or point of view but expected to be organized more logically. Analysis of the problem situation is so far reasonable	Presents an argument using evidence and /or logical reasoning in support of a point of view with satisfactory level of critical analysis skills.	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning with high level of critical analysis skills.
Structure and organization How logically arguments are stated and how critically problems are analysed (10%)	Does not clearly state an argument or point of view or else little or no supporting reasoning or evidence is presented. Problem situation is not	States an argument or point of view but does not organize the evidence or reasons in a logically adequate way. Analysis of the problem situation is not that satisfactory.	States an argument or point of view but expected to be organized more logically. Analysis of the problem situation is so far reasonable.	Presents an argument using evidence and /or logical reasoning in support of a point of view. Problem situation is analysed with satisfactory level of critical analysis skills.	Develops a clearly articulated argument, using evidence and/or systematic logical reasoning in support of a conclusion or point of view. The way problem situation is analysed requires high level of critical analysis skills

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critically analysed.
Writing Quality & Adherence to Format Guidelines (10%)	Report shows a below average/poor writing style lacking in elements of appropriate standard English and following proper Harvard guidelines. Frequent errors in spelling, grammar, punctuation, spelling, usage, and/or formatting.	Report shows below average and/or casual writing style using standard English and following Harvard guidelines. Some errors in spelling, grammar, punctuation, usage, and/or formatting.	Report shows an average and/or casual writing style using standard English and following Harvard guidelines. Some errors in spelling, grammar, punctuation, usage, and/or formatting.	Report shows above average writing style and clarity in writing using standard English and following Harvard guidelines. Minor errors in grammar, punctuation, spelling, usage, and/or formatting.	Report is well written and clear using Harvard guidelines and standard English characterized by strong writing style. It is free from grammar, punctuation, spelling, usage, or formatting errors.

Presentation Rubric

Marking Criteria	Not satisfactory (0-49%) of the criterion mark)	Satisfactory (50- 64%) of the criterion mark	Good (65-74%) of the criterion mark	Very Good (75- 84%) of the criterion mark	Excellent (85-100%) of the criterion mark
Introduction General discussion about the case study & report outline of the presentation (10 marks)	Lack of evidence of introduction to the topic and outline of the presentation	Basic introduction to the topic and outline of the presentation	Good introduction about the case study and outline of the presentation	Very good introduction about the case study and outline of the presentation	Excellent skills in presenting introduction about the case study and outline of the presentation
Presentation Skills Oral communication skills (30 marks)	Lack of evidence of minimal communication skills such as body language and eye contact. Minimal eye contact and focusing on small part of audience. The presenter did not get the audience engaged.	Evidence of basic communication skills. Minimal body language was used by the presenter. Minimal evidence of engaging the audience	Evidence of good oral communication skills. Good body language was used by the presenter, and steady eye contact. The audience was engaged by the presentation.	Very good body language, suitable volume speaking level, regular eye contact. The audience was engaged by the presentation.	Has excellent skills in oral communication. Excellent body language, speaking volume & regular eye contact. The audience was engaged, and the presenter held the audience’s attention
Presentation Content Understanding	Lack of evidence of adequate understanding	Evidence of basic knowledge and skills of the	Has given a factual and/or conceptual knowledge and skills	Reasonable knowledge and skills of the	Has excellent skills of the selected case study content &

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of the selected case study content & questions (35 marks)	of the selected case study content & questions.	selected case study content & questions	of the selected case study content & questions	selected case study content & questions	questions. The presentation was a concise summary of the selected case study, all questions answered
Visual Appeal Presentation slides, clarity, spelling and engaging (15 marks)	Lack of evidence of written presentation skills (no visual appeal). The slides were difficult to read and too much information had been copied onto them. There are many errors in spelling.	Evidence of basic skills in communication (writing) and addressing the case study questions. Minimal effort made to make slides appealing	Has given a factual and skill in communication (writing) and addressing the case study questions. There are some errors in spelling. In some slides, too much information on two or more slides. Good visual appeal.	Has very good skills in communicating (writing) and addressing the case study questions. There are few errors in spelling. Very visual appeal.	Has excellent skills in communicating (writing) and addressing the case study questions. There are no errors in spelling. Information is clear and concise on each slide. Excellent visually appeal that is engaging.
Referencing (10 marks)	Lack consistency with many errors.	Unclear referencing/style	Generally good referencing/style	Very clear referencing/ style	Excellent references using Harvard referencing style

Assessment 2: Quiz

Due date:	Week 3, 6, 8, 10
Group/individual:	Individual
Word count / Time provided:	15 minutes
Weighting:	40%
Unit Learning Outcomes:	ULO-1, ULO-2, ULO-3, ULO-4, ULO-5

Assessment Details:
This online quiz will assess your knowledge of key content areas and to identify further support needs.
For successful completion of the quiz, you are required to study the material provided (lecture slides,
tutorials, and reading materials), engage in the unit’s activities, and in the discussion forums. The
prescribed textbook is the main reference along with the recommended reading material. By
completing this assessment successfully, you will be able to identify key aspects of information
systems.
The quiz will be completed during the workshop session.
Marking Information: The quiz will be marked out of 100 and will be weighted 40% of the total
unit mark.
Assessment 2: Case Study

Due date:	Week 12
Group/individual:	Individual

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Word count / Time provided:	3000 Words
Weighting:	40%
Unit Learning Outcomes:	ULO3, ULO4, ULO5

Assessment Details:
The case study will assess your knowledge of key content areas in information systems using real
world case. For successful completion of the case study, you are required to study the material
provided (lecture slides, tutorials, and reading materials), engage in the unit’s activities, and the
discussion forums). The prescribed textbook is the main reference along with the recommended
reading material. By completing this assessment successfully, you will be able to identify key aspects
of information systems. This will help in achieving ULO3, ULO4, and ULO5.
Case Study- Aldra Manages Workflow to Support Customization
Aldra Manages Workflow to Support Customization Aldra Fenster und Türen GmbH, or Aldra for short,
is a leading door and window manufacturer with over 300 dealers in Germany and Scandinavia. Aldra
is well known for its precision craftsmanship in manufacturing intricate, custom-designed windows. In
the early 1970s, the company developed a unique method of manufacturing windows from plastic.
Combined with its customization service, this cost-saving manufacturing innovation gave Aldra a leg
up on the competition. Aldra’s custom window design and manufacturing has created challenges in
its corporate workflow and information processing. Mass-producing windows and doors in standard
sizes is far easier than creating custom designs, where production techniques change from one item
to the next. At Aldra, most orders have unique requirements in terms of size, shape, materials,
function, and embedded technology. To support custom orders, Aldra must provide considerable
flexibility in both its manufacturing processes and its information systems. Providing customized
manufacturing does not excuse Aldra from meeting the tight deadlines imposed by costly construction
projects. Aggressive construction schedules rarely allow for the extra time required to produce custom
products. Aldra found that the complexities of building its high-quality products were causing
confusion in the order processing system and delays in manufacturing, leading to missed deadlines.
Order specifications were sometimes incomplete or incorrect, and correcting orders is time
consuming. Lack of coordination among departments resulted in additional errors that occasionally
resulted in costly idle time on the production line. The lack of coordination also led to errors in
calculating manufacturing costs, which reduced profits.
Aldra set out to implement a new system that would assist the company in managing its value chain
and corporate workflow. Aldra purchased information systems from Infor Corporation that allowed
the company to better coordinate efforts across departments. Using the software, Aldra now models
its critical core processes (workflows) and then uses the models to improve communication across the
value chain. The models define the specific employees involved in the various stages of the process.
The system then generates daily activities for each employee displayed in a particular area on the
computer desktop. As activities approach their deadline, they are moved to the top of the list.
Employees also receive e-mail notices of new or pressing actions needing attention. Aldra’s new
workflow management system depends on a corporate-wide system that stores and manipulates all
order details. Top managers can view orders to see how they are progressing through the value chain
so that they can intervene when necessary. Aldra implemented the new system in an unusually short
amount of time. The company spent three days installing the system, another three days training
managers in how to model workflow processes, and two weeks to model processes and train users.
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The benefits of the new system were almost immediately apparent. Within weeks, the company’s
adherence to delivery dates was improved by over 95 percent. Cost estimates are now reliably
calculated. Employees make more productive use of their time, and customers are happy. Aldra is
looking to expand the use of its new systems to other areas of its business.
SOURCES: Infor Staff, “Aldra Fenster und Türen GmbH,” Aldra Customer Profile, accessed December
24, 2009, www.infor.com/content/casestudies/ 296661; Infor ERP systems Web site, accessed
December 24, 2009; Aldra Web site (translated), accessed December 24, 2009, www.aldra.ed.
Exercise:
Imagine you work as a consultant for Aldra. You are in need to introduce a workflow management
system to help improve organisation workflows. In deciding whether this system suit your business
needs, you are required to investigate the following through considerable amount of research
including literature review and relevant examples.
1. Summarize the case study objectives.
2. What problems did Aldra’s new information systems address, and what was the root of those
problems? What people, organisation and technology factors contributed to this problem?
3. How did Aldra’s new systems assist employees in being more productive?
4. What lessons can be learned from this case in terms of managing information in a value chain?
5. What is a workflow management system? What benefits and challenges does this system provide
to organisations?
6. How does an organization determine when it is worthwhile to invest in a system such as Aldra’s
workflow management system?
7. Identify and discuss the information security systems for protecting business information such as
Aldras?
• Penalty for Late submission: a deduction of 5% of the total mark shall be imposed on each of
the next subsequent days.
Marking Information: The case study will be marked out of 100 and will be weighted 40% of the
total unit mark.

Paper Focus: Purpose/ Position Statement (20%)

Fails to identify a relevant research topic or is not clearly defined and/or the paper lacks focus throughout.

Identifies a research topic but may be too broad in scope and/or the paper is unclear and needs to be developed a lot further. Focal point is not consistently maintained throughout the paper.

Identifies a research topic but may be too broad in scope and/or the thesis is somewhat unclear and needs to be developed further. Focal point is somewhat consistently maintained throughout the paper.

Identifies a relevant research topic and a thesis that provides adequate direction for the paper with some degree of interest for the reader. The paper states the position, premise, and is the focal point of the paper for the most part.

Identifies a relevant research topic that provides direction for the paper that is engaging and thought provoking. The paper clearly and concisely states the position, premise and is consistently the focal point throughout the paper.

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Analysis (50%)	Demonstrates a lack of understanding of the case study, inadequate analysis of the research topic.	Demonstrates general understanding with very limited critical analysis of the research topic.	Demonstrates general understanding of the case study with limited critical analysis of the research topic.	Demonstrates an understanding and some critical analysis of the research topic. Adequately	Demonstrates a sophisticated understanding and careful, critical analysis of the research topic.
Evidence (Sources) (20%)	Lacks sufficient sources to support the central position and/or, if included, are generally not relevant, accurate, or reliable.	Provides very limited discussion and evidence to support the central position.	Provides some evidence to support the central position. Discussion may be somewhat relevant, accurate, and reliable	Provides essential, accurate evidence to support the central position.	Provides compelling discussion and accurate evidence to support in depth the central position.
Writing Quality & Adherence to Format Guidelines (10%)	Paper shows a below average/poor writing style lacking in elements of appropriate standard English and following proper Harvard guidelines. Frequent errors in spelling, grammar, punctuation, spelling, usage, and/or formatting.	Paper shows below average and/or casual writing style using standard English and following Harvard guidelines. Some errors in spelling, grammar, punctuation, usage, and/or formatting.	Paper shows an average and/or casual writing style using standard English and following Harvard guidelines. Some errors in spelling, grammar, punctuation, usage, and/or formatting.	Paper shows above average writing style and clarity in writing using standard English and following Harvard guidelines. Minor errors in grammar, punctuation, spelling, usage, and/or formatting.	Paper is well written and clear using Harvard guidelines and standard English characterized by elements of a strong writing style. Basically, free from grammar, punctuation, spelling, usage, or formatting errors.