BSBADM502 Manage meetings

Assessment-3

BSBADM502 Manage meetings

Student Must Fill this Section
Student Name:
Student ID:		Term:	Year:
Privacy Release Clause:	“I give my permission for my assessment material to be used in the auditing, assessment validation & moderation Process”.
Authenticity Declaration:	“I declare that: The material I have submitted is my own work; I have given references for all sources of information that are not my own, including the words, ideas and images of others”.
Student Signature:	Date:

Assessment Outcome
Assessor Name:
Attempt	Satisfactory	Not Yet Satisfactory	Date	Assessor Signature
Initial attempt		
2nd attempt/Re-assessment		

Information for Student:

All work is to be entirely of the student.

General Information for this assessment: Read the instructions for each question very carefully. Be sure to PRINT your FIRST name & LAST name in every place that is provided. Short questions must be answered in the spaces provided. For those activities requesting extra evidence such as: research reports, essay reports, etc. The student must attach its own work formatted in double space, Arial 12 pts. All activities must be addressed correctly in order to obtain a competence for the unit of competency. If the student doesn’t understand the assessment, they can request help from the assessor to interpret the assessment. Re-submission of assessment after the term will incur additional fees.

Re-assessment of Result & Academic Appeal procedures:

If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after completion of the subject and within fourteen days of commencement of the new term. Re-assessment Process: An appeal in writing is made to the Academic Manager providing reasons for re-assessment /appeal. Academic Manager will delegate another faculty member to review the assessment. The student will be advised of the review result done by another assessor. If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge and the Academic Manager OR if need be an external assessor. The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final. If the student is still not satisfied with the result, the he / she has the right to seek independent advice or follow external mediation option with nominated mediation agency. Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol in that subject. The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These principles require assessment to be reliable, fair, practical and valid. Academic Appeals: If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through academic appeals handling protocol. To appeal a decision, the person is required to complete the WSC- Request for Appeal of a Decision form with all other supporting documents, if any. This form is available via our website. The completed Request for Appeal form is to be submitted to the Student Support Officer either in hard copy or electronically via the following contact details: Student Support Officer, Western Sydney College (WSC), 55 High St, Parramatta NSW 2150, Email: Complaints@wsc.nsw.edu.au The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted within seven days of notification of the outcome of the re-evaluation process. If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the unit. In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date shown on the medical certificate. The decision of Chief Executive Officer will be final. Student would then have the right to pursue the claim through an independent external body as detailed in the students’ complaint / grievance policy.

Please note you need to fully complete all tasks included in your assessment booklet to gain competency in this unit.

Assessment Schedule

Task	Due Date	Learner Sign	Trainer Sign Off	Comments
Task 3	Week 3

Comments/Feedback to Students

Assessment Task 3 Written Reflection

Submission Details of Assessment

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See instructions below for details.

Please ensure you keep an electronic and/or hard copy of this completed assessment for future use.

Purpose of the Assessment

This task provides you with the opportunity to demonstrate your knowledge of how to manage meetings based upon your personal experience whilst planning, preparing, conducting and following up the meeting in Assessment Tasks 1 and 2.

Assessment Description

You are required to write a reflection of your personal experience whilst planning, preparing, conducting and following up the meeting in Assessment Tasks 1 and 2.

Instructions

1. With your assessor, set a time frame to write a written reflection (approximately 500 -750 words) on how you planned, prepared, conducted and followed up on your meeting. Use the Adept Owl’s Information Document. Your reflection should discuss the following:
   1. Preparing for your meeting:
      1. Who you invited to attend your meeting, and why you decided they were required.
      2. The style and structure you chose for your meeting invitation and why.
      3. What conventions you decided were appropriate for your meeting; and what organisational and legislative requirements you needed to follow.
      4. What budgetary considerations you made and how they affected the planning and conducting of your meeting.
      5. The meeting paper(s) you chose to prepare and the distribution method you used to provide those papers to attendees and why these were appropriate.
      6. Your approach to developing your action plan, including how you decided who should be responsible for which tasks and timeframes for task completion.
      7. The implementation of your action plan; if all required tasks were completed, if they were completed by the person responsible, if they were completed on time and, if not, what you did to make sure they were done.
      8. How have you prepared for predictable problems? For example, what would you do if one of the department heads informed he cannot come to the meeting?
   2. Conducting and following up your meeting:
      1. What problem(s) had to be solved during your meeting, the problem-solving technique you used and why, and how this technique assisted you in solving the problem.
      2. Your key responsibilities as chairperson for conducting the meeting.
      3. How well you performed in chairing the meeting (i.e. were you an effective chairperson or are improvements needed?); how well your meeting participants worked together and what group dynamics you needed to manage.
      4. The desired outcomes of your meeting, if you achieved them, and the strategies you used to reach the outcome. If outcomes were not achieved, or not achieved to satisfactory standards, what you could do differently the next time you run a meeting.
      5. How well have you delegated the responsibilities?
      6. The strategies you used to review the meeting minutes to ensure the information presented a true and accurate record of the discussions that occurred during the meeting and are formatted in accordance with organisational procedures and meeting conventions. If the minutes were a complete and accurate reflection of the discussions and what, if any, adjustments you made.
      7. The method in which you distributed these meeting minutes and why; where and how they should be stored; if any follow-up documentation was required and, if so, how this documentation was or will be distributed.
      8. Send an email to meeting participants to report outcomes of meeting as required, within designated timelines
2. Submit all the required evidence to your assessor.

What your assessor will be looking for as evidence:

Evidence checklist:

Evidence MUST be Submitted	Tick off Items When Submitted
A written reflection addressing all required elements.	

Your assessor will be looking for evidence of:

Writing skills to:

• address context, purpose and audience when creating documents
• prepare and edit documents using appropriate structure and accurate spelling, grammar and punctuation

Discussion of numeracy skills to plan and chair the meeting in line with required timeframes and budgets

Discussion of ability to select the appropriate form, channel and mode of communication for your purpose

Discussion of ability to cooperate with others and description of methods to facilitate group interaction, discussion, problem-solving and decision-making

Discussion of ability to recognise and take responsibility for addressing predictable problems.

Assessment Task 3 – Marking Guide

Outcomes

Did the student	Satisfactory
Yes	No
Submit a written reflection?
Submit their reflection within the required timeframe?

Performance indicators

Did the student	Satisfactory
Yes	No
Identify who they decided was required to attend their meeting and how they reached that conclusion?
Describe how they determined an appropriate style, structure and appropriate meeting conventions for their meeting’s purpose?
Identify decisions they made regarding meeting papers?
Describe the approach they took in developing an action plan?
Describe any problem-solving activities they undertook in their meeting?
Describe their responsibilities as chairperson?
Describe how they would assess their own performance in chairing the meeting?
Describe the desired outcomes of their meeting and the strategies used to achieve them?
Describe their process for checking the minutes for accuracy?
Demonstrate an ability to determine appropriate strategies for distributing and storing meeting minutes?
Identify any follow-up documentation required and, if so, when and how this documentation should be distributed?

Outcome:		Successful		Unsuccessful
Assessor Name:
Assessor Signature: