BSB50215 Diploma of Business
BSB51915 Diploma of Leadership and Management
BSBLDR513
Communicate with influence
Task 1 – Knowledge Questions
| Candidate Instructions | |
| Purpose of this Assessment task | |
| The purpose of this assessment is to test your knowledge in communicating with influence as required by the unit BSBLDR513 Communicate with influence. Your trainer/assessor will be assessing your work and provide you with constructive feedback on Canvas. This task will assess your knowledge to: Communicate clearly Present and negotiate persuasively Participate in and lead meetings effectively Make presentations at meetings, forums and conferences. By successfully completing this assessment you will demonstrate that you have comprehensive knowledge and understanding required to promote innovation in a team environment. Structure of this assessment There are 7 questions in this assessment. They are different in their designs and requirements. Some can be answered in dotted points, some need short answers, while others may require a little bit of description. Your responses or answers to the questions must be precise and clear. This means you must understand the questions correctly before you attempt to answer them. You must answer all questions by yourself unassisted by another person. But you may refer to the needed reference material if you need to. Your trainer/assessor will set a date and time to submit your response to this assessment and you must submit by that date and time. Resource to undertake this assessment Before undertaking this assessment, you should have studied relevant learning resources and workplace documents provided on Canvas and by your trainer/assessor. You should have a good understanding of the applicable legislations such as relating to privacy and confidentiality, antidiscrimination etc. You will also require pen and paper and access to computer with internet to do this assessment. What specific WHS requirements may be involved? This assessment will require you to be aware of the standard Workplace Health and Safety requirements e.g. Workplace Health and Safety Act and Workplace Health and Safety Legislation Your trainer/assessor will advise you on these and other legislative requirements. Reasonable adjustment If you have any literacy and numeracy issue/s in undertaking this assessment talk to your trainer/assessor, they should be able to help. Also, please talk to your trainer/assessor if you have any difficulty in understanding this assessment or if you have any special needs. How to do this assessment? 1. Read the given questions couple of times to fully understand what is expected from you. 2. Answer all parts of the question completely and correctly 3. Write your answers eligibly in blue or black pen or word process your answers 4. Use the provided template to answer. 5. Once you complete your answers carefully read them and check for their completeness and accuracy 6. Keep a copy of your completed work to make-up for any unforeseen loss or damage 7. If you use additional paper to answer put your name and student ID in it. 8. Note that this assessment requires you to undertake some web research. Your trainer/assessor will provide you a list of relevant websites and digital materials you must read through. Getting Started It is anticipated that the assessment will take approximately 3 hours to complete. The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your resubmitted work. |
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| Objective | To test the required knowledge in communicating with influence. |
| Assessment Cover Sheet | |
| Candidate name: | |
| Trainer’s Name: | |
| Date Submitted: | |
| Candidate declaration: | I declare that: I have read and understood all the information provided in relation to the assessment requirements to complete this unit, the instructions and the purpose and processes of undertaking this assessment task This assessment is my own work and where other’s works or ideas have been borrowed, I have appropriately referenced or acknowledged them I understand that plagiarism is a serious offence that may lead to disciplinary action. |
| Candidate signature: |
Task 1: Knowledge Questions
| Question 1 | Describe the features of structured and inclusive meetings by answering the following. (approx. 100 words). What are 5 things you would include in a meeting agenda? What are 3 things you can do to ensure that the meeting is inclusive of everyone and their needs? |
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| Question 2 | Explain the legal requirements you would need to consider in order to maintain confidentiality in the workplace. (approx. 100 words). |
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| Question 3 | Select an organisation or industry you are familiar with. Identify and list 1 each of the following. Industry body or association for your selected organisation/in your selected industry Relevant media organisation for your selected organisation or industry Relevant communication channels used in your selected organisation or industry Relevant government organisation for your selected organisation or industry Events or conferences for your selected organisation or industry |
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| Question 4 | Describe (in approx. 100 words): 3 cultural differences that you may encounter in the workplace. 1 strategy you can use to improve communication between different cultures in the workplace. |
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| Question 5 | Describe 3 strategies you can use during negotiations. (approx. 100 words). |
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| Question 6 | Explain the principles of the following: mediation, conflict resolution, incident de-escalation. (approx. 100 words). |
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| Question 7 | Describe 1 organisational objective that relates to how you communicate with other people in the workplace. (approx. 100 words). |
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