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BSBSTR601 Assessment Task 1 Knowledge questions

BSBSTR601 Assessment Task 1 Knowledge questions:

BSBSTR601 Assessment Task 1 Knowledge questions


Unit:BSBSTR601Course Name:SIT40521 Certificate IV in Kitchen ManagementAssessment Tool:Assessment Task 1: Knowledge questions

Student must fill this section:Student Name: Student ID:   Privacy Release Clause:“I give my permission for my assessment material to be used in the auditing, assessment validation & moderation Process”Authenticity Declaration:“I declare that: The material I have submitted is my own work;I have kept a copy of all relevant notes and reference material that I used in the production of my work;I have given references for all sources of information that are not my own, including the words, ideas and images of others.”Student signature:                                                              Date:  

Assessment Completion StatusAttemptSatisfactoryNon-SatisfactoryDateAssessor’s Signature  Initial attempt  ¨¨  2nd attempt/Re-assessment  ¨¨  

Feedback to student:                                                                                                                                                   

Information for Student:All work is to be entirely of the Student.General Information for this assessment: Read the instructions for each question very carefully.Be sure to PRINT your FULL name & LAST name in every place that is provided.Short questions must be answered in the spaces provided or follow the word limits as instructed.For those activities requesting extra evidence such as: research reports, ESSAY reports, etc. The student must attach its own work formatted in double space, Arial 12 pts. All assessment tasks must be addressed correctly in order to obtain a competence for the unit of competency.If the Student doesn’t understand the assessment, they can request help from the assessor to interpret the assessment. All assessments must be submitted online. Note: that the hard copy of the assessments will not be accepted.Re-assessment of Result& Academic Appeal procedures:If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Student Support. This should be submitted after completion of the subject and within fourteen days of commencement of the new term. Re-assessment Process:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  An appeal in writing is made to the student support providing reasons for re-assessment /appeal.                                                                               Student support will delegate another faculty member to review the assessment.The student will be advised of the review result done by another assessor.If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge and the management OR if need be an external assessor.The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final.If the student is still not satisfied with the result, the he / she has the right to seek independent advice or follow external mediation option with nominated mediation agency.Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enroll in that subject.   The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These principles require assessment to be reliable, fair, practical and valid.
Academic Appeals If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through academic appeals handling protocol.To appeal a decision, the person is required to complete the Sunbeam Request for Appeal of a Decision form with all other supporting documents, if any.  This form will be available via our website. The completed Request for Appeal form is to be submitted to the Student Support Officer either in hard copy or electronically via email.The notice of appeal should be in writing addressed to the management and submitted within seven days of notification of the outcome of the re-evaluation process. If the appeal is not lodged in the specified time, the result will stand and you must re-enroll in the unit. In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date shown on the medical certificate. The decision of Management will be final.Student would then have the right to pursue the claim through an independent external body as detailed in the students’ complaint / grievance policy.

 “I understand all the above rules and guidelines for the assessment”

     Full Name Signature Date (dd/mm/yyyy)

Assessment Task 1: Knowledge questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:

review the advice to students regarding answering knowledge questions in the Business Works Student User Guide

comply with the due date for assessment which your assessor will provide

adhere with your RTO’s submission guidelines

answer all questions completely and correctly

submit work which is original and, where necessary, properly referenced

submit a completed cover sheet with your work

avoid sharing your answers with other students.

iAssessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide.Refer to the appendix for information on: where this task should be completedthe maximum time allowed for completing this assessment taskwhether or not this task is open-book. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.


Provide answers to all of the questions below:

Outline two methods for conducting cost-benefit analysis.

2.List three ways that knowledge management systems can be established in an organisation.

3.Complete the table to identify and explain three types of continuous improvement systems/processes that can be used in an organisation. The first row has been completed as an example for you to follow.

System or ProcessExplanationContinuous improvement planThis sets out actions to be taken into the future.      

Complete the following table regarding creativity and innovation theories and concepts.

List one creativity and one innovation theorySummarise the theory, including key concepts    

Discuss (in one or two paragraphs) three principles that are relevant to organisation learning. In your answer, identify the principles and explain what each one means as an organisational learning principle.

Top of Form


Complete the following table regarding quality management and continuous improvement theories.

List one quality management and one continuous improvement theorySummarise the theory, including key concepts    BSBSTR601 Assessment Task 1 Knowledge questions

Discuss three concepts associated with risk management. As part of your answer, provide an example of how each concept may relate to organisational learning.



Explain how to conduct a gap analysis of an organisational system.


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