Hard Systems Approach
Select a short article from a recent newspaper article or magazine (i.e. published after 1st March, 2020), which describes a scenario that you feel would merit investigation using the Hard Systems approach. Identify a client from the scenario for whom you will produce a report in the same vein as the report produced for Question 1 above. Include a copy of the article in your report, taking care to identify the name and date of the newspaper or magazine and the page on which the article is printed. The report is to contain your answers to (i)-(v) below:
(i) Undertake a pre-analysis of the situation. Explain your awareness of and commitment to the study.
(ii) Draw a diagram showing what seem to be the main variables and the relationships between them. Make sure you include a title to the diagram and give a brief summary of the key features of the diagram.
(iii) Draw an objectives network outlining mission, goals, and objectives of the client set. Select one objective as the starting point for a first pass through your analysis. State your criteria for selecting this objective as opposed to any other.
(iv) Identify four possible routes to the objective you have just chosen, suggest a suitable measure of performance, and indicate the advantages and disadvantages of this measure.
(v) Choose a modelling technique suitable for the objectives, routes and measures you have just justified. Then:
explain and justify your choice
outline the essential features of this modelling technique
indicate briefly how it might be applied in this case
indicate the additional information, if any, you would need in order to apply it.
Please Note: You are not required to undertake the modelling process.
Question 2 – Soft Systems Approach
The question for this scenario is the article “BCS adds its voice to Blackwell safety fears”, reproduced in Appendix A below.
Imagine that you have been asked to carry out a study of the situation by the Nuclear Installations Inspectorate (NII) to help alleviate the situation. This is a messy problem situation so you have decided to undertake an analysis using Soft Systems Methodology.
(i) Produce a Rich Picture to represent your understanding of the scenario presented above.
(ii) Describe the benefits and problems of a Rich Picture as a tool for representing a problem situation.
(iii) One of your junior colleagues has produced the rough primary task Root Definition shown below:Assess your colleague’s work. Indicate any weaknesses in both the Root Definition and Conceptual Model. On the basis of your criticism, re-work the Root Definition and Conceptual until you are confident that you have produced a model which could act as the basis for further investigation. (i.e. You should begin by ‘testing’ the RD for completeness. Check that the CM maps on to the RD. Does the CM conform to the ‘rules’ of CMs?)
(iv) Choose a different client who is likely to have a different perspective on the problem to NII. State your chosen client and identify a problem theme from your Rich Picture which relates to your client’s perspective of the problem situation. Name 3 issue-based relevant systems that relate to this problem theme. Select one of these relevant systems and develop it as a Root Definition and Conceptual Model. Describe how you would use your Conceptual Model in the next stage of the analysis.BCS adds its voice to Blackwell safety fears
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