This study critically evaluating the issues pertaining to non-attendance (DNA) in initial mental health assessments at Community Health and the significance changes may be considered to solve this problem by using ‘face to face’ and ‘virtual’ appointments without burden to the trust funds.

This study is also demonstrates the importance of ‘virtual’ and face to face’ appointments based on the 4 pillars of the Advanced Clinical Practice (Clinical Practice, Leadership and Management, Education and Research).

Furthermore, this study demonstrates to what extent the ‘virtual’ appointments benefit to the patients and also safeguarding the health service resources. Moreover, the study also critically evaluate the pros and cons of the ‘virtual’ and face to face’ appointments for the patients at the Community Health.

The sources must be used from Academic journals and must NOT be older than 2 years.

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