The firm’s newest large outlet in Japan is located in Tokyo, Japan. Although the store has enormous potential, the salespeople (comprised of both Americans and Japanese) are not working together well and the negative attitudes of some team members are bringing others down and hindering team performance.
Develop an employee motivation plan for this group, taking into consideration both American and Japanese motivation approaches, leadership, as well as group dynamics and communication.
Consider both individual and team rewards. Also consider what the Japanese think of the Americans, and the Americans of the Japanese.
Provide an introduction that explains the source of some of the issues and be sure to state the intended outcome of the plan including business results.
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