Assignment 14:

Question 1

Explain different communication skills, methods, and models, and the circumstances they may be most appropriately used in.

Word count – at least 450 words

Question 2

Explain how to achieve maximum impact by using a range of appropriate communication skills and methods.

Word count – at least 450 words

Question 3

Evaluate how communication skills underpin:

• Achievement of positive outcomes for individuals and others.
• The leadership and management of teams.
• Sustainable relationships and partnerships.

Word count – at least 450 words

Question 4

Analyse models of conflict management and conflict resolution.

Word count – at least 450 words

Question 5

Evaluate factors that can cause friction and conflict within the workplace.

Word count – at least 450 words

Question 6

Explain skills that underpin conflict management and conflict resolution techniques.

Word count – at least 450 words

Question 7

Demonstrate a range of effective communication styles, methods, and skills.

Word count – at least 450 words

Question 8

Apply communication skills appropriately in relation to message and audience for maximum impact.

Word count – at least 450 words

Question 9

Adapt communication style in response to the emotional context and communication style of others.

Word count – at least 450 words

Question 10

Identify and overcome barriers to communication with a range of people.

Word count – at least 450 words

Question 11

Monitor and evaluate the effectiveness of the communication systems and practices used in the workplace.

Word count – at least 450 words

Question 12

Monitor and evaluate the effectiveness of the communication practices to support positive outcome for individuals.

Word count – at least 450 words

Question 13

Propose improvements to communication systems and practices; and lead their implementation.

Word count – at least 450 words

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