Learning Outcomes
Understand perspectives of quality in health and social care services.
Understand strategies for achieving quality in health and social care services.
Understand the efficacy of systems, policies, and procedures in health and social care services.
Understand methods used to evaluate the quality of service provision in health and social care.
Assessment Criteria
Explain stakeholder roles in relation to quality and standards in health and social care settings.
Explore the role of external agencies in setting and maintaining standards.
Evaluate the impact of poor quality and standards on health and social care provision.
Explain ways in which quality can be measured in health and social care.
Evaluate approaches to implementing quality systems.
Analyze barriers to the delivery of quality in health and social care services.
Evaluate the effectiveness of quality systems, policies, and procedures used in a health and social care setting.
Analyze factors that influence the achievement of quality in the health and social care provision.
Suggest ways in which health and social care services could improve the quality of service provision.
Discuss the contribution of service users in evaluating service provision in health and social care.
Evaluate methods for assessing health and social care quality of service provision.
Task 1
Evaluate the impact of poor quality and standards on health and social care provision.
Analyze barriers to the delivery of quality in health and social care services.
Evaluate the effectiveness of quality systems, policies, and procedures used in a health and social care setting.
Suggest ways in which health and social care services could improve the quality of service provision.
Task 2
Explain stakeholder roles in relation to quality and standards in health and social care settings.
Explore the role of external agencies in setting and maintaining standards.
Explain ways in which quality can be measured in health and social care.
Discuss the contribution of service users in evaluating service provision in health and social care.
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