Marriott: HR Practices Result in Engaged Employees and Satisfied Customers (Article)

Which HR Practices do you believe are the most critical for the Marriott to maintain and grow its competitive advantage? Explain why?
Would Marriott have been successful without its current HR Practices? Explain.
Can companies in other industries such as health care, manufacturing, or research and development adopt Marriott’s value and practices and have similar success? Explain why or why not.
What other types of HR Practices should Marriott consider adopting that would appeal to its growing number of Millennial Employees?

Sample Solution

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