Question 1:

Identify and research a critical and creative thinking model, which is not discussed in the APC student book

a Define the model

b Define its benefits

c Explain its stages

Question 2:

A manager at your organization explains that two employees in his team are not performing according to expectations Prepare a list of 8 questions that you could ask to identify the knowledge gap

Question 3:

Based on answers that you received from the manager (question 2 above), you determined that both employees have knowledge gaps for the following reasons:

• Employee A is a new employee working on a new project
• Employee B has been in the organization for two years He is on job rotation Answer the following questions: What approach would you follow to identify the gap for both employees? b What learning opportunities would you offer to Employee A? c What learning opportunities would you offer to Employee B?

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