In a 5–7 page written assessment, assess the effect of the patient, family, or population problem you’ve previously defined on the quality of care, patient safety, and costs to the system and individual. Plan to spend approximately 2 direct practicum hours exploring these aspects of the problem with the patient, family, or group you’ve chosen to work with and, if desired, consulting with subject matter and industry experts. 
Instructions
Complete this assessment in two parts.
Part 1
Assess the effect of the patient, family, or population problem you defined in the previous assessment on the quality of care, patient safety, and costs to the system and individual. Plan to spend at least 2 practicum hours exploring these aspects of the problem with the patient, family, or group. During this time, you may also consult with subject matter and industry experts of your choice. Document the time spent (your practicum hours) with these individuals or group in the Capella Academic Portal Volunteer Experience Form. Use the Practicum Focus Sheet: Assessment 2 [PDF] Download Practicum Focus Sheet: Assessment 2 [PDF]provided for this assessment to guide your work and interpersonal interactions.
Part 2
Report on your experiences during your first 2 practicum hours, including how you presented your ideas about the health problem to the patient, family, or group.
Whom did you meet with?
What did you learn from them?
Comment on the evidence-based practice (EBP) documents or websites you reviewed.
What did you learn from that review?
Share the process and experience of exploring the influence of leadership, collaboration, communication, change management, and policy on the problem.
What barriers, if any, did you encounter when presenting the problem to the patient, family, or group?
Did the patient, family, or group agree with you about the presence of the problem and its significance and relevance?
What leadership, communication, collaboration, or change management skills did you employ during your interactions to overcome these barriers or change the patient’s, family’s, or group’s thinking about the problem (for example, creating a sense of urgency based on data or policy requirements)?
What changes, if any, did you make to your definition of the problem, based on your discussions?
What might you have done differently?
Preparation
In this assessment, you’ll assess the effect of the health problem you’ve defined on the quality of care, patient safety, and costs to the system and individual. Plan to spend at least 2 direct practicum hours working with the same patient, family, or group. During this time, you may also choose to consult with subject matter and industry experts.
To prepare for the assessment:
Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete and how it will be assessed.
Conduct research of the scholarly and professional literature to inform your assessment and meet scholarly expectations for supporting evidence.
Review the Practicum Focus Sheet: Assessment 2 [PDF] Download Practicum Focus Sheet: Assessment 2 [PDF], which provides guidance for conducting this portion of your practicum.
Requirements
The assessment requirements, outlined below, correspond to the scoring guide criteria, so be sure to address each main point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, note the additional requirements for document format and length and for supporting evidence.
Explain how the patient, family, or population problem impacts the quality of care, patient safety, and costs to the system and individual.
Cite evidence that supports the stated impact.
Note whether the supporting evidence is consistent with what you see in your nursing practice.
Explain how state board nursing practice standards and/or organizational or governmental policies can affect the problem’s impact on the quality of care, patient safety, and costs to the system and individual.
Describe research that has tested the effectiveness of these standards and/or policies in addressing care quality, patient safety, and costs to the system and individual.
Explain how these standards and/or policies will guide your actions in addressing care quality, patient safety, and costs to the system and individual.
Describe the effects of local, state, and federal policies or legislation on your nursing scope of practice, within the context of care quality, patient safety, and cost to the system and individual.
Propose strategies to improve the quality of care, enhance patient safety, and reduce costs to the system and individual.
Discuss research on the effectiveness of these strategies in addressing care quality, patient safety, and costs to the system and individual.
Identify relevant and available sources of benchmark data on care quality, patient safety, and costs to the system and individual.
Use paraphrasing and summarization to represent ideas from external sources.
Apply APA style and formatting to scholarly writing.
Supporting evidence: Cite at least 5 sources of scholarly or professional evidence that support your central ideas. Resources should be no more than five years old. Provide in-text citations and references in APA format.
Use the resources linked below to help complete this assessment.
Patient Engagement and Trust
The following guide provides evidence-based resources that show how hospital staff can work as partners with patients and families to improve quality and safety. You may use this information to discover how your selected capstone topic affects patient safety and the quality of care:
Agency for Healthcare Research and Quality. (2020). Engaging patients and families in their health care. https://www.ahrq.gov/patient-safety/resources/patient-family-engagement/index.html
This article speaks to the importance of establishing trust with patients and families. You may find this information helpful when discussing how patients, families, or groups manage the problem you’re addressing in your capstone project. As you read this article, consider the importance of trust in the quality of care, patient safety, and costs to the system and individual:
Lee, T. H., McGlynn, E. A., & Safran, D. G. (2019). A framework for increasing trust between patients and the organizations that care for them. JAMA, 321(6), 539–540. https://jamanetwork.com/journals/jama/article-abstract/2723080
Measuring Quality and Safety
The following article presents the importance of understanding the factors leading to improved quality processes and improved patient outcomes. You may find this information helpful when answering questions about quality metrics and patient safety indicators:
McFadden, K. L., Stock, G. N., & Gowen, C. R. (2015). Leadership, safety climate, and continuous quality improvement. Health Care Management Review, 40(1), 24–34.
Use the information found on the following website to locate and compare hospitals, based on their overall star rating, which summarizes a variety of quality measures shown on Hospital Compare. You can use this information to discover the effect of your selected health care problem on hospitals’ quality ratings:
Medicare.gov. (n.d.). Hospital compare: Find a hospital. https://www.medicare.gov/hospitalcompare/search.html?
The following article describes one state’s efforts to reduce health care costs. You may find this information helpful when exploring your selected health care problem’s effect on the cost of care:
Sapra, K. J., Wunderlich, K., & Haft, H. (2019). Maryland total cost of care model: Transforming health and health care. JAMA, 321(10), 939–940. https://jamanetwork.com/journals/jama/article-abstract/2726614
Leapfrog informs health care decisions by putting the right information in your hands. They collect and report one-of-a-kind data to empower patients and purchasers to choose the right hospital. Whether you want to know about maternity care or steps hospitals take to prevent errors, use Leapfrog results to compare your options. Use this information to learn more about how your problem effects a hospital quality and safety rating:
Leapfrog Group. (n.d.). https://www.leapfroggroup.org/