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Interpersonal & E-Communication

HOLMES INSTITUTE
FACULTY OF
HIGHER
EDUCATION
Assessment Details and Submission Guidelines
Trimester T3 2020
Unit Code HC1021
Unit Title Interpersonal & E-Communication
Assessment Type Group Assignment (Max 5 Students per group)
Assessment Title Evaluating the advancements in communication
strategies of International and domestic Business
Purpose of the assessment (with ULO Mapping) Students are required to perform academic research
on any nominated international company to identify
and assess the effectiveness of its current “Non
Electronic and Electronic Communication” strategies
Weight 40 % of the total assessments
Total Marks Group Report (25 marks)
Group presentation (15 marks)
Word limit Not more than 2500 words
Due Date Both Report and Presentation (Friday in week 10 by
11:59pm)
Companies: You will join one of the 19 groups (max
of 5 students). The companies for each group have
been predetermined. No individual assignments will
be allowed. Any unassigned students by week 5 will
be automatically allocated to a group. If you do not
contribute to the assignment and/or presentation,
you will receive No Marks.
Group 1: IKEA, Group 2: McDonalds,
Group 3: Heinz, Group 4: Cadbury,
Group 5: PepsiCo, Group 6: Arnotts,
Group 7: Kellogg’s, Group 8: Netflix,
Group 9: Unilever, Group 10: Australia Post,
Group 11: Procter and Gamble, Group 12: Santos,
Group 13: Disney, Group 14: Honda
Group 15: Coles, Group 16: Tesla,
Group 17: HSBC, Group 18: Hungry Jacks,
Group 19: Subway

Assignment 1 Specifications
Purpose:
This assignment aims at applying theoretical and practical knowledge of communication to formulate
effective business communication strategies. In groups of 5 (max) students must:

i. Select a suitable group and associated company. Then write a formal report on their business
communication trend over the past 10 years.
ii. The nominated company has already been assigned to a group number (1 – 12). This is to ensure
each group does a different company and report. Joining a group is basis on a ‘first-come firstserved’
basis.
iii. You will be required to perform academic research on the nominated companies to assess how

changes in business communication strategies have impacted the way that business is being done
today. iv. You are to make a group presentation for 5-12 minutes on the key findings from your report
using PowerPoint slides or video and submit by end of Week 10.
Assignment Structure should be as the following:
Title Page
Executive Summary

Submission Guidelines All work must be submitted on Blackboard by the due
date along with a completed Assignment Cover Page.
The assignment must be in MS Word format, no
spacing, 12-pt Arial font and 2 cm margins on all four
sides of your page with appropriate section headings
and page numbers.
Reference sources must be cited in the text of the
report, and listed appropriately at the end in a
reference list using Harvard referencing style.

Brief Introduction and Background
Body of the Report:
Section 1: Synopsis of the key communication methods and practices that the company previously used
to engage customers, suppliers, staff members and the public.
Section 2: Overview of the current communication strategies used by the company, including websites,
social media, and electronic platforms. Moreover, how they conduct and use PR to promote or protect
the company from public distrust etc.
Section 3: Perform a SWOT Analysis on the company’s overall communication methods and practices,
and describe your findings.
Section 4: Assess and compare the company’s previous and current communication practices
Final Section:
Recommendations: Provide suggestions and recommendations on how your chosen companies can
improve their business communication Conclusion
Marking Criteria

Marking criteria Marking criteria Weighting
Overall Structure, format and presentation 3 marks
Overview of the company’s communication
strategy changes over time. Including use of PR
within the organization.
4 marks
SWOT Analysis of the company’s
communication strategies
6 marks
Comparison of the previous and current
company’s communication strategies
5 marks
Summary of findings and Recommendations 4 marks
Evidence of quality research and Referencing 3 marks
TOTAL Weight of Written Report 25 marks (+ presentation 15 marks)

Marking Rubric

Excellent Very Good Good Satisfactory Unsatisfactory
Overall
Structure,
format and
presentation
(3)
Report is excellently
structured, with sub
sections and
logical paragraphing. Correct
layout including Arial, font
size 12, about the right
length.
Report is very
well-structured,
with subsections
and logical
paragraphing.
Correct layout
including Arial,
font size 12,
about the right
length.
Report is well
structured, with sub
sections and
logical paragraphing
Correct
layout
including Arial,
font size 12, about
the right length.
Report is sufficiently
structured, with sub
sections and
logical paragraphing
Some elements of layout
or length incorrect.
No or little logical structure of report.
Many direct quotes and/or very little
paraphrasing. Some elements of
layout or length incorrect.
Overview of the
company’s
communication
strategy changes
over time (4)
Very detailed discussion on
key communication
strategies with examples
Detailed
discussion on key
communication
strategies with
examples
Sufficient discussion
on key
communication
strategies with
examples
Barely adequate
discussion on key
communication strategies
Insufficient discussion on key
communication strategies
SWOT Analysis of
the company’s
communication
strategies (6)
Outstanding in-depth SWOT
analysis of company
communication strategies
A very sound
SWOT analysis of
company
communication
strategies
A good SWOT
analysis of company
communication
strategies
A satisfactory SWOT
analysis of company’s
communication
strategies.
A very shallow analysis. Failed to
adapt a SWOT analysis technique.
Comparison of
the company’s
previous and
current
communication
strategies (5)
Excellent
comparisons drawn
on the company’s
previous and
current
communication
strategies
Very good
comparisons
drawn on the
company’s
previous and
current
communication
strategies
Good comparisons
drawn on the
company’s previous
and current
communication
strategies
Satisfactory
comparisons
drawn on the
company’s
previous and
current
communication
strategies
Little or no
comparisons drawn
on the company’s
previous and
current
communication
strategies
Summary of
Findings and
Recommendation
n (4)
An interesting, well
written summary of
the main points. An
excellent final
comment on the
topic, based on the
information
provided.
A very
good summary of
he main points. A
good final
comment on the
topic, based on the
information
provided.
Good summary of
the main
points. A final
comment on the
topic based on the
information
provided.
Satisfactory
summary of the
main points. A
final comment
on the topic, but
introduced new
material
Poor/no summary
of the main points.
A poor final
comment on the
topic and/or new
material introduced
Evidence of quality
research
and Referencing
(3)
Correctly se-tout
reference list and in
text citations
included. Cited
sources are all
current and relevant
Correctly set out
reference list and
in-text citations
included. Cited
sources are
mostly current and
relevant
Correctly set out
reference list and
intext citations
included. Cited
sources are
somewhat current
and relevant
Some problems
with the reference
list and/or in-text
citations. Cited
sources are
marginally current
and relevant
So many problems
with the reference
list and/or in-text
citations. Irrelevant
or poorly-selected
sources
Total Marks (25) /25
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