Module 2: Overview & Outcomes
The ability to recognize and effectively manage different personalities within an organization, as well as cope with changing emotions and moods, is of the utmost importance for managers. Are you aware of your own personality traits? Are you able to accurately identify the personality traits of others? Can you recognize how your emotions and moods impact the organization, as well as recognize how these factors in others can impact their behaviors and the organization’s behavior as a whole?
We must deal with personalities and moods of our superiors, our subordinates, and even ourselves. These skills are integral to effective management.
Module 2: Learning & Assessment Activities
Please complete these activities in order:
Read:
Required
· Textbook: Scandura, T.A. (2019). Essentials of organizational behavior: An evidence-based approach (2nd ed.). Thousand Oaks, CA: Sage Publications, Inc.
· Chapter 2: Personality and Person-Environment Fit
· Chapter 3: Emotions and Moods
· Module Notes: Individuals in Organizations: Perceptions and Learnings
· Readings:
· Peters, T.R. (2016, June 21). To use or not to use personality tests for hiring selections: That is the question (Links to an external site.) [Blog]. https://sites.psu.edu/psy533buban/2016/06/21/to-use-or-not-to-use-personality-tests-for-hiring-selections-that-is-the-question/ (Links to an external site.)
· Garcia, L. (2010, January 31). Skip the test if you don’t want your personality pegged at work (Links to an external site.). Washington Post. Retrieved from: http://www.washingtonpost.com/wp-dyn/content/article/2010/01/30/AR2010013000635.html?noredirect=on
Discuss:
· M2D1: An Emotional Situation
Read:
· Module Notes: Emotional Intelligence: Why do we need it?
ASSIGNMENT
M2D1: An Emotional Situation
Recall a stressful interaction you have experienced (preferably in the workplace, but it may be personal as well).
Your Initial Post:
· Describe the interaction, and label the emotions you felt, as well as the emotions of those around you.
· Do you feel you exhibited any of the EQ competencies in this situation? Explain.
· What was the impact of the situation upon others? (Did you notice a change in mood, atmosphere, any emotional contagion, etc.)
· How would you have handled the situation differently, given the information you have learned about in this module? (Support your response with evidence from the readings or elsewhere)
· In your responses to others, make suggestions about how you might have handled their situation based upon the materials in this module.