PLEASE UPDATE THE POWERPOINT PRESENTATION WITH THE COMMENTS BELOW:
Include the main elements or bullet points on each slide and transfer (place) your note to the speaker notes section.
Notes: Elaborate on the main elements or bullet points on each slide.
The speaker’s note section should not be blank.
2. References: Use the APA citation method to provide references for each slide.
Please add your references in the speaker notes section of each slide.
This would indicate where the references were utilized relative to each required element in the instructions.
Required elements:
You have not addressed all the required elements in the assignment.
Indicate on each slide where you addressed then required elements.
——————————————————————————————
Since our main focus is on building long distance relationships, your analysis should focus on how to utilize emotional intelligence through communication and negotiation to build long distance relationships.
Utilize the information provided in the case scenario to move from an abstract discussion to the (concrete) specific challenges and opportunities for the leadership of Easy Chairs–particularly its team leader in Japan.
Elaborate and enhance your analysis relative to these main objectives.
Utilize my comments and recommendations to elaborate on your presentation and to complete the final draft.
Presentation;
Please enhance your presentation by elaborating on your response to each required element.
Let us start with required element one:
• An explanation of the relationship of emotional intelligence to communication.
Required element one:
Stress the following:
1. The importance of communication in achieving your strategic objectives: understanding communication problems relative to cultural barriers.
● Emotional awareness: building trust and loyalty.
Developing the ability to persuade, motivate and influence others.
● Facilitating team collaboration and the delegation of authority
● Communication Strategy: recognizing the importance of non-verbal communication.
2. Assessment of the role of leaders and managers relating to emotional intelligence behavior:
The main competencies and abilities of emotional intelligence can be learned and developed.
Relationship management relates to the ability to “connect” with others and build positive relationships. In this context, leaders learn and develop the traits of treating others with sensitivity, kindness, and compassion.
● Soft management or the use of soft skills is vital in critical areas. Soft skills (qualities) such as openness, sensitivity, candor, empathy, compassion, emotional vulnerability, and willingness to accept full responsibility for unpopular decisions are productive management techniques and they contribute to an effective management style.
●They assist managers in making critical decisions and taking hard choices and, in the process, are as useful as “hard” qualities such as charisma, firmness, aggressiveness, and “always being right.”
● Using soft skills can be crucial in the decision-making process and how managers interact with their employees. Managers should be receptive to diverse opinions and suggestions and should not interpret constructive criticisms as insubordination.
● Using soft skills is also crucial in the recruitment, training, and mentoring processes.
Required element two:
• The barriers in cross-cultural workplaces on using emotional intelligence effectively.
Consider the following in enhancing your presentation:
1. Avoiding universal assumptions relating to management, decision-making, employees, and the organization of work.
● Different cultural beliefs and values generate different sets of assumption regarding the nature of work, the workplace, authority, and leadership.
● Cultural differences play a critical role in determining why human resource management policies tend to have varying effects in different countries.
2. Recognize the importance of communication: Communication is the critical factor in cross-cultural management, inter-personal management, leadership, group interaction and collaboration.
3. Knowledge of communication noise: Identify and assess the cultural variables that could cause communication “noise” or barriers in the communication process.
These variables include values, language, time, roles, social organization, attitudes, attribution, and context.
4. Context: Communication context affects the meaning and interpretation of the communication process.
There are high and low context cultures:
In high context cultures, such as those in Asia, feelings and thoughts are not expressly expressed. They are implied (or embedded) in the communication process.
Values and Trust: Building trust is dependent on the values of a country and there are wide variations.
In Asian cultures, trust is based (developed) on longstanding personal relationships.
Required element three
• How EI can be geared to cross-cultural work experiences.
1. Cultural awareness and sensitivity: respect for cultural differences.
Understanding the nature and dimension (variables) of a specific culture and how they affect the business and economic environment.
2. Communication strategies for international business: Understand how culture affects negotiations and decision-making.
● Select an effective communication strategy: direct or indirect communication
● Identify and focus on protypes and avoid stereotypes and ethnocentrism. Be aware of others’ perception of your culture.
● Identify specific ways to bridge cultural gaps and overcome cultural barriers.
● Building relationships and resolving disputes.
Required element four:
• Summarize the issues that Sarah faces and give five (5) tips that will improve her EI skills for better performance in a cross-cultural workplace
Remember Sarah has studied the culture of Japan and the language. She is not fluent in Japanese but can carry on a decent conversation.
● Understand the Japanese decision-making process:
Adopt a step-by-step approach to decision-making, with the goal of preserving the interest of the group and society.
Assess the risks and long-term consequences of your decision.
Cultivate a good emotional social setting for the decision-making process.
● Cultural context of decision-making process:
Understand the Japanese negotiating process: what are the important cultural factors influencing the process?
How culture affects negotiations: the importance of time sensitivity (high or low?)
Japanese emphasis on peace and harmony:
Spend considerable time in the early stages of the negotiations assessing the long-term strategic interests and consequences of your decision.
Importance of group cohesiveness:
Recognize the Japanese focus on managing continuity and avoiding uncertainty.
● Japan’s Building-up Inductive Approach: Building relationships: Investing time in the negotiation process.
● Preparation for negotiation and negotiating style:
Recognizing how your negotiating style differ from the Japanese norm.
Recognize that emotional sensitivity is highly valued in Japanese negotiations and decision-making.
Japanese focus on the individual and not a company.
Recognize the importance of non-verbal messages and behavior.
Politeness and humility:
Understand the value of humility and conciliation in Japan.
Hide your emotions: what is polite and what is offensive?
