Task 1: Individual Reflection (40%) – 1000 words (10%+/-)
(LO1, 5).
Based on the above scenario:
1. Preparation:
- Review relevant organizational behaviour theories, such as conflict resolution strategies, leadership styles, and team dynamics.
- Prepare to address the conflict by proposing a plan that considers the perspectives of all parties involved.
2. Simulation:
- Initial Meeting: Begin with a team meeting where each member presents their viewpoint on the conflict. You, as the team leader, facilitate the discussion and ensure that each perspective is heard.
- Conflict Resolution: Use conflict resolution techniques to mediate the discussion, propose compromises, and negotiate a resolution. Focus on balancing the needs of development, marketing, and sales while managing team dynamics and morale.
3. Resolution Plan:
- Negotiation: Propose a plan to address the concerns raised by Alex, Jamie, and Taylor. This might include adjusting timelines, reallocating resources, or finding alternative solutions.
- Implementation: Outline steps for implementing the resolution and maintaining team cohesion moving forward.
4. Post-Simulation Reflection:
- Reflect on your performance as a leader, including how effectively you managed the conflict and addressed the needs of each team member.
- Analyse the effectiveness of your resolution plan and discuss how organizational behaviour theories informed your approach.
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