HRM 4312: HR Metrics and Analytics Assignment Questions

Question One

With the aid of relevant examples, explain why firms use HR metrics and are moving forward towards a quantitative approach rather than a qualitative approach. Additionally, discuss the various internal and external sources of HR data.

Question Two

With the aid of relevant examples, discuss the stages of Employee Life Cycle and associated HR metrics for each stage and their significance.

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Question Three

SEZCO is a leading electricity generating company in Zambia has been experiencing financial challenges since 2019, mainly occasioned by poor HR practices. However, in the last one year, its financial position has significantly deteriorated due to low water levels at its power generating plants induced by the worst drought that the country experienced in the 2023/2024 rain season.

Arising from the low water levels, a planned load shedding and load management was necessitated to avoid a complete shutdown of the power stations, resulting in revenue loss of K800 million per month. This has worsened the financial position of SEZCO. In the last one year, SEZCO’s revenue has significantly declined, while its expenditure has been escalating.

The total income as a percentage of the total cost has continue to decline, especially over the past four years. This therefore, means that there is a huge financing gap in terms of the income capacity to cover the costs.

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The staff strength of SEZCO was 3800 in January 2019 and 4600 as at 31st December 2024.

A review of SEZCO’s performance for the just ended financial year which run from 1st October 2023 to 30th September 2024 revealed the following:

Table 1: Expenditure Analysis

NO.
	Income	70,000,000
	Category                            of Expenditure	Total costs
	Labour Costs
	-Salary and Wages	60,000,000
	-Overtime	15,000,000
	-Pension and Gratuity	40,000,000
	-Training Costs	6,000,000
	-Travel Allowances	7,000,000
	-Retention Allowance	5,000,000
	-Housing Allowance	10,000,000
	-Transport Allowance	9,000,000
	Other Operating Expenditure	5,000,000
	Capital Expenditure	12,000,000

Required

(a) Calculate the total labour cost as a percentage of the SEZCO’s revenue and its implications on the operation of the SEZCO.

(b) Calculate the labour cost per FTE and its implications on the operation of the SEZCO.

(c) Calculate overtime as a percentage of the total payroll costs and what could be the possible reasons for the high overtime costs and what strategies would you recommend to reduce overtime costs?

(d) Calculate the labour cost expense as a percentage of the total expenses and its implications on the operation of SEZCO.

(e) Calculate the total cost of benefits as a percentage of the total compensation costs and its implications on the company.

(f) Calculate the revenue per employee and its implications on SEZCO’s financial performance?