Details
Assignment type: REPORT
Module : Systems and Operations Management
Assignment title: Systems and Operations Management – Analyse the Competitiveness of Operations Management
Harvard Referencing- The Harvard Referencing System must be used. The Wikipedia website must not be referenced in your work.
Your Task
You are employed as an Operations Manager in a medium-sized manufacturing company. The company has been in operation for the past few years but the company is still facing some major problems. As the new Operations Manager, you are required to put forward a proposal to the Managing Director on how to overcome the major problems and to improve the overall productivity. Your report should draw on relevant strategies / theories and show a good understanding of operations management and business growth.
Task 1
Critically evaluate the role of five performance objectives of operations management (quality, speed, dependability, flexibility and cost) to describe the operations strategy, Product and Service design, Process Design, Planning and control, Innovation and improvement, Supply Chain and Quality management of the particular organization.
(This provides evidence for LO1, LO3, LO4) 40%
Task 2
Critically analyze the integration of an Information System to determine Organizational Boundaries: Vertical Integration and Outsourcing, Designing and Managing Operating Networks and Creating a competitive advantage through New Process Development for the particular organization
(This provides evidence for LO2, LO3, LO4) 40%
Task3
Consider relevant emerging technologies in the chosen industry and describe how the use of them will create effective and efficient Job design which will help the organization to develop a motivational approach in the employees and will help to contribute towards the satisfaction of performance objectives.
(This provides evidence for LO5) 20%
Learning Outcomes
Knowledge and Understanding
LO1
Critically appraise ways in which the operations and Information Systems functions contribute to an organization’s competitiveness and strategic direction.
LO2
Synthesize and evaluate complex information on IT related issues.
LO3
Identify and justify the information required to establish and implement effective operational decisions, with particular reference to change management.
LO4
Describe and critically assess organizations from systems, information and business process perspective.
LO5
Appreciate how key organizational behavior concepts such as structure, motivation, culture and work groups & teams impact on and influence the role of people within the broad operations of the organization.
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