Questions:

1) Users of the systems are the most important people involved in the system design and development.  How can accountants help in the systems development life cycle (SDLC) process?

2) Information systems are used to improve business processes.  What types of decision-making and strategic information should the Accounting Information System (AIS) provide in the expenditure cycle?

3) Businesses acquire and maintain software through different ways. There is a new trend where businesses meet their software needs through SaaS (Software as a Service). Explain the concept of an application service provider (ASP)?

4) During the design, development and implementation of the software, testing is conducting to see if the software will meet the user requirements.  Describe the different methods of testing software? 

5) Businesses use information systems to improve customer relations.  Define and describe benefits of a Customer Relation Management (CRM) system?

6) Discuss the following statement by Roswell Steffen, a convicted embezzler: “For every foolproof system, there is a method for beating it.”  Do you believe a completely secure computer system is possible?  Explain.  If internal controls are less than 100% effective, why should they be employed at all?

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