The Chief Operating Officer of DYX Distribution Plc has recently been emailed a copy of the Financial Reporting Council report on Improving (ESG) data production, published in August 2022. In light of this report and recent criticisms from the board that there is a lack of environmental, social, and governance (ESG) information available in the organization, the Chief Operating Officer has asked you to investigate the viability of using Balanced Scorecards within DYX Distribution Plc (DYX).
A pilot Balanced Scorecard for the Executive Board that would support senior executives strategically and support ESG data production.
A pilot Balanced Scorecard for the Distribution Division that would support all divisional employees operationally and support ESG data production.
Based on appropriate academic literature and the context of the case study, critically evaluate the role of Balanced Scorecards as an effective management tool and in ESG data production.
Based on your findings, recommend that the Executive Board and Distribution Division should use Balanced Scorecards as part of future management control systems.
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