Tourism Operations

Tourism Operations
Management
Assignment Two Launch
✓Assignment Checklist >>>> understand
the basics
✓Assignment Task >>> understand the
question
✓Assignment Grading Criteria >>>>
understand marking process
✓Marking & Feedback >>>> Grades
Boundaries
Lesson Objectives
Understand the basics of the
assignment so you know exactly what
you need to do and by when
ASSIGNMENT CHECKLIST
✓ What is the assignment length for Assignment 2?
✓ Answer- 12 minutes
✓ What is the assignment format for Assignment 1?
✓ Digital Presentation
✓ What is the submission date for Assignment 1?
✓ By 17.00 on Friday 29th January 2021
✓ What happens if I hand in my work late?
✓ Late work submitted after the hand in date risks being capped at 40% – you
have 10 working days to submit your assignment before the submission point
closes
✓ How many parts is your assignment split into?
✓ 3 Sections – A-B-C
Assignment 2-Checklist

Understand the assignment task so you
are clear on how to ANSWER the
question
ASSIGNMENT TASK
✓Task / Instruction Word >>> What are you being
asked to do?
✓Topic area >>> What subject are you being
asked to cover?
✓Focus / Limiting Words >>> what words focus or
control the discussion of the topic area
Understanding the Assignment
With reference to the case-study you discussed in your Operations
Management Report, you have been requested to attend a Senior Operations
Management Meeting to discuss the various operational issues you have
identified and how you intend to solve them
A)Propose innovative and realistic suggestions to address EACH of the
operational problems you identified in your Operations Management
Report
B)With supporting evidence, explain how your solutions would benefit
different stakeholders of your case-study
C)Evaluate the different solutions you have proposed considering the
financial implications of implementing those solutions to identify best
practise

Propose >>> put forward a plan or suggestion for consideration
by others
Explain >>> make something clear or understandable
Stakeholder >>> anyone with an interest in a organisation,
strategy or project
Evaluate >>> Determine and assess the value, quality or
effectiveness of your solutions in how it meets specific
expectations
Solutions >>> an action or process to solving a problem or
dealing with a difficult situation – the answer to a problem
Understand how to structure your work
in a logical format that answers the
question
ASSIGNMENT STRUCTURE
Step 1 >>> Give a short summary of the different
operational problems impacting your case-study
Step 2 >>> Propose solutions to the different operational
problems you have identified
Step 3 >>> Explain how your solutions would benefit
different stakeholders of your case-study
Step 4 >>> Evaluate your different solutions and identify
best practise
Standardisation >>> Each lecturer will mark 3 submissions and marks will be
agreed across the lecturing team to ensure consistency in approach
Internal Moderation >>> An Internal moderator will moderate submissions,
grades and feedback to ensure all submissions are marked fairly and
consistently
External Moderation >>>An external moderator will moderate submissions,
grades and feedback to ensure all submissions are marked fairly and
consistently
Feedback will be released 20 working days after the submission date
Feedback Date >>> Friday 26th February 2021
Marking & Feedback Process
Survey- How would
you describe
yourself?
Excellent Poor
Excellent
Good
Competent
Adequate
Poor
Exceptional
Unsuitable 29%-0% -an UNSUITABLE response to the task set
30-39% – a POOR response to the task set
40-49%- an ADEQUATE response to the task set
50-59%- a COMPETENT response to the task set
60-69%- a GOOD response to the task set
70-79%- an EXCELLENT response to the task set
80-100%- an EXCEPTIONAL response to the task set