Tourism Operations Management

Tourism Operations
Management
Assignment Launch
✓Assignment Checklist >>>> understand
the basics
✓Assignment Task >>> understand the
question
✓Assignment Grading Criteria >>>>
understand marking process
✓Marking & Feedback >>>> Grades
Boundaries
Lesson Objectives
Understand the basics of the
assignment so you know exactly what
you need to do and by when
ASSIGNMENT CHECKLIST
✓ What is the assignment length for Assignment 1?
✓ Answer- 2,500 Words
✓ What is the assignment format for Assignment 1?
✓ Report
✓ What is the submission date for Assignment 1?
✓ By 17.00 on Monday 4th January 2021 (Week 10)
✓ What happens if I hand in my work late?
✓ Late work submitted after the hand in date risks being capped at 40% – you
have 10 working days to submit your assignment before the submission point
closes
✓ How many parts is your assignment split into?
✓ 3 Sections – A-B-C
Assignment 1-Checklist
Understand the assignment task so you
are clear on how to ANSWER the
question
ASSIGNMENT TASK
✓Task / Instruction Word >>> What are you being
asked to do?
✓Topic area >>> What subject are you being
asked to cover?
✓Focus / Limiting Words >>> what words focus or
control the discussion of the topic area
Understanding the Assignment
✓ Innovative Operations Management
✓ With reference to ONE of the following visitor attractions (Eden Project, Tate
Modern, Legoland Windsor, Natural History Museum), please address the
following tasks:
✓ A) Examine whether the location of your chosen case-study has any
implication on its overall success
✓ B) Identify Four operational problems facing your chosen case-study with
supporting evidence
✓ C) Examine how EACH operational problem impacts upon a stakeholder of
your case-study

Examine >>> look at something in depth to discover the
truth about it
Identify >>> to recognise something clearly and show it
exists
Success >>> the achieving of an aim or a purpose
Stakeholder >>> anyone with an interest in a organisation,
strategy or project
Problem >>> an issue or situation regarded as unwelcome
or harmful that needs to be dealt with or overcome
Understand how lecturers will mark your
work based on the grading criteria
ASSIGNMENT GRADING CRITERIA
Activity- Read the Level 5 Grading CriteriaHighlight and identify the key criteria
lecturers will look out for when marking your
work.
Activity Rationale- The aim of this activity is
to understand what you need to do to score
a first (70% above) in your assignments

Standardisation >>> Each lecturer will mark 3 submissions and marks will be
agreed across the lecturing team to ensure consistency in approach
Internal Moderation >>> An Internal moderator will moderate submissions,
grades and feedback to ensure all submissions are marked fairly and
consistently
External Moderation >>>An external moderator will moderate submissions,
grades and feedback to ensure all submissions are marked fairly and
consistently
Feedback will be released 20 working days after the submission date
Feedback Date >>> Monday 1st February 2021
Marking & Feedback Process
Survey- How would
you describe
yourself?
Excellent Poor
Excellent
Good
Competent
Adequate
Poor
Exceptional
Unsuitable 29%-0% -an UNSUITABLE response to the task set
30-39% – a POOR response to the task set
40-49%- an ADEQUATE response to the task set
50-59%- a COMPETENT response to the task set
60-69%- a GOOD response to the task set
70-79%- an EXCELLENT response to the task set
80-100%- an EXCEPTIONAL response to the task set