1. What type of relationship does each of our Customer Segments expect us to establish and maintain with them Which ones have we established?
2. How are they integrated with the rest of our business model?
3. How costly are they?
4. What Key Resources do our Value Propositions require?
5. Our Distribution Channels?
6. Customer Relationships Revenue Streams?

TYPES OF RESOURCES:

• Physical, Intellectual (brand patents, copyrights, data), Human, Financial
• What type of relationship does each of our Customer Segments expect us to establish and maintain with them?
• Which ones have we established? How are they integrated with the rest of our business model? How costly are they?

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