As discussed below are the questions that I would like you answer for your professional discussion at your next meeting.
Prepare a 20-minute professional discussion for our next visit covering your Business Operations and Leadership. This will be a practice assessment to prepare for end point assessment (EPA) and assess your knowledge so far on the topics covered.
Include answers to the following in your professional discussion.
* Why it is important to work according to own organisation’s vision and values to achieve business targets.
* The importance of providing quality customer service, in line with business’s expectations * Financial operations used within hospitality businesses and how you manage and control costs to operate within budget
* How you have used leadership styles and supervisory management skills appropriate to the organisation and situation. This professional discussion will be completely led by yourself and your opportunity to discuss with me what you have learned on these areas. This WILL NOT be a question and answer session.
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